Location: Kampala, Uganda

About the role:

The Regional Distribution Manager at Sun King will build and run the last-mile distribution engine for our PAYG LPG clean cooking business in Kamapala Uganda and largely field-based, you will grow and manage the Sun King Rider Network, run regional depot and stock operations, and secure reliable gas supply, so that every customer gets their cylinder refill on time, safely and at the right cost. You will work closely with Sales, Procurement, Finance and Quality Assurance as the business expands.

Responsibilities

Team management: Assist recruitment, head, coach and develop your Territory Distribution Managers and Depot Executives. Set clear regional KPIs, run performance reviews, address underperformance through improvement plans, and recognise top performers.
Rider network growth: Scout, onboard and complete KYC checks for riders across your territories, keeping enough functioning riders to achieve daily order completion above 95%.
Rider engagement and retention: Design and implement strategies that improve rider earnings, productivity and satisfaction, reduce churn, and grade riders on service delivery and quality.
Safety: Make sure every rider has the right PPE and safety equipment, pioneer safe riding, and represent the Sun King Rider Network in community and local government forums.
Supply chain and depot operations: Coordinate LPG supply with approved suppliers, oversee replenishment of cylinders, smart valves (FMCDs) and cookstoves from the warehouse to depots, prevent stock-outs, and manage the return of uninstalled devices to QA for repair.
Inventory and cost control: Keep unaccounted inventory loss of gas, cylinders and devices below 2% through strong processes and controls, and keep delivery costs within budget through route planning, truck optimisation and smart use of technology.
Vendor payments and reconciliation: Work with Procurement and Finance to make sure gas suppliers and other vendors are paid on time and in line with laid down credit terms, and that gas payments are fully reconciled.
Customer experience: Coach riders on customer care, run regular refresher trainings, track CSAT, NPS and resolution times, and carry out customer check-ins to verify product quality and resolve escalations quickly.
Expansion and innovation: Identify new depots and shops that meet LPG storage requirements, pilot new delivery methods (e.g. motorcycles or tuk-tuks), and report regularly to management on results and optimisation opportunities.
Regulatory compliance: Make sure the business holds all required licences and complies with Uganda’s regulations for LPG storage, handling and distribution.

Skills

A bachelor’s degree or Higher Diploma in Supply Chain Management, Logistics, Operations, Business Administration or a related field.
At least 4 years of experience in logistics, supply chain or last-mile delivery operations, ideally in LPG, FMCG, e-commerce or ride-hailing/delivery networks.
Experience managing field teams and managing large networks of riders, drivers or agents.
Experience managing third-party vendors and suppliers, including negotiating contracts and payment terms.
Strong data skills, with the ability to use data and delivery management software to make resolutions and improve efficiency.
A track record of spearheading process improvement projects and controlling costs.
Knowledge of LPG safety standards and Uganda’s regulatory environment is a strong plus.
Excellent communication and stakeholder management skills, and the ability to thrive in a fast-paced, start-up environment.
A passion for clean energy access and serving underserved communities.

Benefits

Professional growth in a dynamic, rapidly expanding, high-social-impact industry
An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.