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Credera India

Pega LSA - Constellation or Customer Service framework

Bangalore; IndiaIndia
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POSTED 14 APR
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Kafka

Job Title/Designation: Architect / Senior Architect

Job Role: Pega Architect

Job Type: Full Time

Job Location: Bangalore only

Joining Availability: Immediate to 45 days max

Job Description

We are looking for an accomplished Pega Architect (LSA Certified) with proven expertise in architecting and developing enterprise-scale Pega applications. The role involves leading solution design, mentoring development teams, enforcing Pega best practices, and ensuring successful delivery of high-quality, scalable solutions.

Essential Technical Qualification

  • Mandatory - Certified Lead System Architect (LSA) (both Part 1 & 2)
  • Overall 10+ years relevant Pega experience and at least 3-5 Pega projects implementation.
  • Pega experience across versions 8.6.6 to Pega Infinity 25.1 and above.
  • Proven experience in architecting and implementing end-to-end Pega solutions in large-scale enterprise environments. Strong understanding of Design concepts like Situational Layer Cake, Data Modelling and Case type modelling.
  • Hands-on experience in setting up Authentications using SAML/OAUTH protocols. Understanding of ABAC/ RBAC concepts.
  • Experience in solutions development on Pega using Case type rules, flows, data models, Activities, integrations and Pega mobility.
  • Hands-on experience across the full software development lifecycle, including design, development, integration design and implementation and deployment within Pega environments, both using manual approach and using Pega Deployment Manager.
  • Strong understanding of Case management concepts, Flows, Data pages, Connectors & Services and their Synchronous and Asynchronous execution concepts.
  • Debugging Skills and experience using Tracer, Clipboard, PAL, Profiler, DB Trace. Special expertise required in debugging Constellation applications using developer tools.
  • Experience in handling bulk data processing using Data Flows. Excellent understanding of Data flows, data sets, their types and usage including Kafka queues.
  • Implementation experience / working knowledge on Customer Service (Constellation) framework. Setting up interactions, service cases, dialogs, channels, Knowledge articles and suggested cases and intents and next best offers.
  • Knowledge on Pega’s Gen AI offerings like BluePrint, Agents, Gen AI Connect, Coach and Knowledge Buddy.
  • Experience working in a Constellation application. Understanding of Constellation architecture, differences with cosmos, prescribed UX advantages/disadvantages.
  • Experience in Data migration. Ability to setup design and implementation strategies for migrating data from legacy systems to Pega applications.
  • Demonstrates excellent customer interaction abilities and strong verbal and written communication skills.
  • Experience in working on Agile/Scrum methodologies.
  • Capable of applying customer standards by reusing existing frameworks or establishing and enforcing appropriate standards in solution development. Proficient in designing and promoting reusable components as enterprise assets.

Key Responsibilities

  • Lead and mentor the development team, providing technical guidance and support as required.
  • Responsible for architecting and designing business applications using Pega PRPC and related Pega frameworks.
  • Drive the design, development, testing, and deployment of scalable and maintainable solutions within the PRPC Rules environment.
  • Create technical designs, estimations, define enterprise class structures, integration standards and design and review infrastructure requirements such as data architecture definitions and data management plans.
  • Collaborate with the Enterprise Solution Architect to deliver end-to-end Pega applications and projects.
  • Understand the customer’s enterprise technology landscape and position Pega effectively within the overall architecture.
  • Demonstrated expertise in code review, optimization, and Pega application performance analysis, including performance tuning. Responsible for analysing, identifying, and logging application enhancements and defects.
  • Ensure the application not only meets current business needs but is also designed to accommodate future scalability and feature enhancements.
Source · Credera IndiaFirst seen 7 NovOriginal ↗