# Vessel IT Engineer - Maritime Remote Support at Fuku

> Singapore · Unspecified · Software engineering · open. Source: https://alderhq.app/jobs/workable%3Afuku%3A608C7C4F5F (read 2026-11-11).

## Facts (observed)

- Company: [Fuku](https://alderhq.app/companies/fuku)
- Location text: Singapore, Singapore, Singapore
- Where it can be done from (inferred): Singapore (evidence: "Location: Singapore, Singapore, Singapore")
- Posted: 2026-10-20 (22 days ago)
- First seen by alder: 2026-11-10 · last verified: 2026-11-11
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://apply.workable.com/j/608C7C4F5F

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Singapore, n 19): p25 SGD 70k, median SGD 165k, p75 SGD 250k

## Description (the employer's text)

Vessel IT Engineer – Maritime Remote Support

Permanent Position Details:

- Location: Singapore (Central, near MRT Station)

- Remuneration: Up to $6000 + Attractive Variable Bonus

- Employment Type: Permanent

Role Overview:

The Vessel IT Engineer will provide remote L2 and L3 technical support for the IT infrastructure of vessels operating globally. This position is ideal for hands-on IT support professionals who enjoy troubleshooting complex infrastructure issues and supporting mission-critical maritime operations. The role involves working closely with captains and ship crew to ensure reliable onboard IT connectivity and system availability.

Why Consider This Opportunity?

- Build specialised expertise in vessel IT, maritime communications, and cybersecurity.

- Support a global fleet and solve varied, business-critical technical challenges.

- Gain exposure beyond conventional office-based or cloud-only IT support.

- Work with multicultural teams across international shipping operations.

- Develop your career within a stable and globally established maritime organisation.

Key Responsibilities:

- Provide remote L2 and L3 technical support to vessels, captains, and ship crew.

- Diagnose and resolve complex hardware, software, network, and communication-system issues remotely.

- Manage, support, maintain, and upgrade onboard IT infrastructure across the vessel fleet.

- Support vessel networks, servers, workstations, Wi-Fi infrastructure, firewalls, switches, UPS, storage, and backup systems.

- Install, configure, and optimise Microsoft environments, including Windows Server, Windows 10, Microsoft 365, Active Directory, and Hyper-V.

- Monitor system performance, connectivity, availability, and reliability across onboard environments.

- Perform remote system, security, and network updates or upgrades.

- Maintain cybersecurity controls, antivirus protection, system backups, and disaster-recovery solutions.

- Liaise with captains, ship crew, vendors, and other IT teams to coordinate troubleshooting and issue resolution.

- Participate in improvements to vessel IT infrastructure, communication systems, and operational processes.

- Provide after-hours and weekend support as part of an on-call rotation to support vessels operating around the clock.

- Board vessels occasionally for IT audits or ad-hoc technical work when required.

Key Requirements:

- Diploma or Degree in Computer Science, Information Technology, or a related discipline.

- Minimum 2 years of relevant IT infrastructure, technical support, or systems-engineering experience within the maritime industry.

- Vessel IT or maritime technology support experience will be highly regarded.

- Hands-on experience in onsite infrastructure support, rather than primarily cloud-based Microsoft 365 support.

- Strong troubleshooting capabilities across servers, networks, hardware, connectivity, and end-user systems.

- Experience handling L2 escalations; candidates capable of independently resolving L3 technical issues will have a strong advantage.

- Knowledge of Windows Server, Active Directory, Hyper-V, network switches, firewalls, Wi-Fi, UPS, storage, backup, and replication systems.

- Familiarity with satellite communications, radio systems, or vessel automation systems would be advantageous.

- Cybersecurity implementation or support experience is preferred.

- Comfortable communicating remotely with captains and multinational ship crews who may have varying levels of technical knowledge.

- Resilient and adaptable, with the flexibility to support 24/7 vessel operations and work extended hours when critical incidents arise.

- Able to troubleshoot independently under pressure, particularly when supporting remote locations with limited onsite assistance.

- Proactive, self-motivated, and genuinely interested in hands-on IT infrastructure support.

Application Instructions:

Interested candidates can forward their CVs in MS Word format to myreen@triton-ai.com

Reg No.: R24123260

Triton AI Pte Ltd

EA Licence No.: 21C0661

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/workable%3Afuku%3A608C7C4F5F and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.