# Cleaning Operations Manager at Dazzle: Commercial & Office Cleaning \| London

> United Kingdom · Manager · Other · open. Source: https://alderhq.app/jobs/teamtailor%3Abluestorm%3A714eeec8-fb56-4e25-8b6d-2ab80a10d658 (read 2026-11-11).

## Facts (observed)

- Company: [Dazzle: Commercial & Office Cleaning \| London](https://alderhq.app/companies/dazzle-commercial-amp-office-cleaning-london)
- Location text: London, United Kingdom
- Where it can be done from (inferred): United Kingdom (evidence: "Location: London, United Kingdom")
- Posted: 2024-03-20 (966 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-10
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://bluestorm.teamtailor.com/jobs/3735357-cleaning-operations-manager

## Pay and sponsorship

- Posted pay: £32k–£35k per year (from the description)
- Market band for similar posted roles (London, n 279): p25 £41k, median £63k, p75 £94k

## Description (the employer's text)

### Operations Manager

### Our client

Is a Multi-award-winning commercial cleaning & facilities management company, with an expert focus on high-end commercial clients, from luxury retail to education, corporate offices, and even royalty. Having started as a family business over 20 years ago, it now employs over 1,400 people and has over 600 sites across the UK, from Scotland to Southampton. Our reputation is based on a strong emphasis on sustainability, fair pay (Real Living Wage), care for its people, and innovation.

### THE POSITION

A demanding office-based, operational management role for someone with patience, energy, and stamina. The role requires a disciplined individual able to manage time and teams of people effectively. There is also an opportunity to grow within the business, for ambitious candidates wanting career progression

### Purpose

· Manage the company’s one-off jobs and variable schedules

· Manage the company’s Mobile Teams

· Support the Operations Department and Operations Director.

### Key Responsibilities

### Planning and Dispatch

· Producing daily schedules for operatives

· Assist with creation of quotations for services

· Develop / deliver training materials for mobile teams

· Managing an dispatching works to ensure SLA is achieved

· Manage and plan the daily/weekly schedule of mobile teams

· Manage the company’s store room – equipment and supplies

· Manage a team of around 15 mobile team operatives

· Reporting to the Service Support Manager

· Liaising with customers, supervisors and the client directly

· Ensuring all scheduling work is correctly entered onto the system, operational workforce is best utilised and SLA's are achieved

### Team Management

· Production and Management of the Planning and Helpdesk rostering, working alongside the Helpdesk Assistant

· Training new members of the Helpdesk Team in the use of key business systems as required

### Office

· Greet visitors to the building – receive and manage deliveries

· Manage utility room – run washing machine & dryer daily

· Manage store room – restrict access and always keep tidy

· Prepare site folders and paperwork for new contracts

### Clients

· Respond to all e-mails and calls from clients

· Provide client support as directed by operational directors

· Attend site visits as required

· Assist with site audits when required

### Area Supervisors

· Meet weekly to process paperwork – for billing and payroll

· Carry out weekly checks on company vehicles (including Area Operations Managers)

### Reports

· Liaise daily with operational directors

· Attend management meetings as required

The Person – our minimum skill requirements:

· Excellent telephone manner

· IT literate (MAC and PC) – good knowledge of Microsoft Office, Internet Explorer

· Previous cleaning management experience required (3+ years)

· Excellent presentation skills

· Competent levels of planning and organization

· Numeracy and literacy to a good level

· Ability to work to deadlines and prioritize

· Good interpersonal skills

· High levels of attention to detail

· A strong work ethic

· Spanish / Portuguese language skills an advantage

A fantastic salary with great company perks.

£32k - £35k depending on experience

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/teamtailor%3Abluestorm%3A714eeec8-fb56-4e25-8b6d-2ab80a10d658 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.