# Tokyo Campervans - Customer Support Specialist at WASABIT株式会社

> Remote · Japan · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Awasabit%3A2770293 (read 2026-11-10).

## Facts (observed)

- Company: [WASABIT株式会社](https://alderhq.app/companies/wasabit)
- Location text: Shibuya, Tokyo, Japan
- Where it can be done from (inferred): Remote · Japan (evidence: "Location: Shibuya, Tokyo, Japan")
- Posted: 2026-10-07 (34 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://wasabit.recruitee.com/o/tokyo-campervans-customer-support-specialist

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Tokyo, n 4): p25 $27k, median $34k, p75 $129k

## Description (the employer's text)

Responsibilities:

Respond to inbound leads via phone, email and CRM system (WIX)

Lead qualification and upselling of services with incentive to convert leads to customers

Planning, resourcing and scheduling for bookings and cleaning

Manage inventory / orders of supplies for vans

Manage enquiries and build quotations for special customer requests

Work closely with marketing team on special projects, offers and campaigns

Manage special offers and seasonal campaigns and work with marketing team to ensure website accuracy and FAQs are consistently updated

Coordinate with new and existing vehicle partners especially for end of month closing and revenue share statements

Pre / post booking checklist management, ensuring all cars are cleaned and repaired and maintained before and after bookings

### Requirements

English fluency with excellent communication and ideally experience in dealing with customers via calls

Interest, knowledge or passion for hospitality industry with 2+ years experience preferred

Flexible mindset or startup mentality - willing to go above and beyond the job description

Remote

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Awasabit%3A2770293 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.