Brand

Kenyon International

Department

Operations

Reports to

Operations Manager (UK, Europe & Africa)

Location

Bracknell, UK (1 The Western Centre). Office and warehouse based, with hybrid flexibility agreed with your line manager

Type

Full-time permanent

Join Kenyon International

Kenyon has been there when it matters most for 120 years. We support more than 500 organisations across aerospace, government, events, maritime and energy with a network of over 2,500 specialist responders. The work is demanding and varied, and it directly supports people on the worst days of their lives. It helps mitigate risk, save lives, and make sure those affected by a crisis receive the support and compassion they need.

One organisation, four brands

Kenyon International is one of four TrustFlight brands. TrustFlight is the Aerospace Safety Intelligence Platform, building the technology that helps aviation operate safely and stay compliant. Baines Simmons delivers aviation training and consulting, and Redline Assured Security delivers government-standard aviation security. Each brand keeps its own name, heritage and team. Together we share one platform, one set of values and one purpose: closing the gaps between disconnected tools and providers, because those gaps are where risk accumulates. Working at Kenyon means your readiness connects to the systems that help prevent incidents in the first place.

Why people stay

We believe people do their best work when they have the freedom to do their job without too many rules and barriers getting in the way. Our culture is built on empowerment and trust: we hire good people and expect them to make the right calls for the company and the customer. Everyone has an individual training budget and protected development time, because transforming an industry means our people have to keep learning. Our offices in the UK, Canada, the US and Jersey are where teams meet to collaborate and plan, and we flex around each person's circumstances. People who deliver get more scope. Across TrustFlight, interns have become engineers, test engineers have become product managers, and coordinators have become team leads.

Our values guide how we work. Integrity: we are transparent and open, and we offer trust before we ask for it. Responsibility: we own our work and make it the best it can be. Innovation: we build for the industry's future needs, not just what exists today. Excellence: in everything we deliver.

Why this role matters

You will own the availability and readiness of Kenyon's response equipment, consumables and supply chain across the UK, Europe and Africa, including our mass fatality response infrastructure such as mortuary and DVI equipment and personal effects processing materials. You will play a key role in daily operations and in emergency response activations on behalf of the companies that retain Kenyon for emergency and disaster response services. When we are activated, you deploy the equipment and activate the supply chain; when equipment and supply chain are not in scope, you support the Crisis Management Centre.

What you will do

Maintain the readiness of Kenyon's global equipment and resources for deployment.

Establish and improve the supply chain underpinning Kenyon's operations, including identification, planning, analysis and pre-contracting of suppliers.

Manage the warehouse and supplies, including inventory control and reporting.

Source, specify and maintain Kenyon's mass fatality response equipment and consumables, such as temporary mortuary infrastructure, mortuary supplies, PPE, identification and DVI equipment, and personal effects processing materials, against Kenyon's standard operating procedures.

Source, specify and maintain Kenyon's family assistance equipment in line with Kenyon's humanitarian business plan.

Identify and promote new technical equipment to support supply chain delivery and incidents, including GPS beacons, handheld radios and communication systems.

Prepare the shipping documentation for response consumables and equipment, including dangerous goods declarations, and check that documentation is correct and complete before despatch.

Support health and safety functions, including weekly fire safety checks, regular evacuation drills, COSHH risk assessments, and other health and safety tasks as required.

Provide equipment and supply chain input to the standard operating procedures and flag where a procedure no longer matches the equipment held or the supply chain provision in place.

Maintain equipment, inventory and supplier records in Kenyon's internal systems, databases and spreadsheets, and report on stock levels, equipment status and supplier performance.

Provide reciprocal cover for the Crisis Response Coordinator(s) / Operations Specialist(s) during absence.

On activation, deploy or provision Kenyon's response equipment as the first call on this role: arrange its movement to the incident site, and support the deployed team with its set-up, operation, recovery and return to stock.

Support the Crisis Management Centre during an activation, as directed.

Deploy in various functions and roles of the Kenyon response model to support clients dealing with a crisis incident.

Ensure that relevant legislation requirements are followed, including Health and Safety, aviation-related requirements (e.g. Family Assistance Law), and data protection.

Identify opportunities for process improvement in the warehouse and supply chain and support their implementation, and provide equipment, inventory and supplier records to the Quality function on request in support of internal, client and certification audits.

Attend sales presentations, conduct site visits and maintain regular communication with key personnel, delivering excellent customer service, and support commercial efforts during client visits with warehouse tours and presentation of equipment and supply chain capabilities.

Handle recovered personal effects and the associated records in line with Kenyon's data protection obligations and client instructions.

Requirements

What you will bring

Experience in a warehouse, inventory, logistics, procurement or supply chain role.

Comfortable working anywhere, this could be an office, a warehouse or a disaster field environment.

Willingness and readiness to work routinely with mass fatality response equipment and consumables, including temporary mortuary infrastructure, mortuary supplies, identification equipment and recovered personal effects, and to deploy to disaster and mass fatality environments.

Ability and willingness to travel nationally and overseas, and to be away from home for up to 21 days at a time.

Strong written and verbal communication skills.

A self-starter with solid organisational skills, task focused, and an excellent team player especially in response and deployment environments.

Proficient ability in IT systems, specifically Microsoft Office (Outlook, Word, Excel).

Knowledge of the administrative and logistical functions of an emergency response activation, including arranging travel, cargo shipments, accommodation and other immediate needs of the deployment team.

Willingness to obtain and maintain the dangerous goods certification required to prepare and sign shipping documentation for response consumables and equipment.

Physically able to undertake manual handling and warehouse duties, including the movement, packing and set-up of response equipment.

Nice to have

A qualification in, or evidence of continued professional development in, the area of emergency response, disaster management and / or crisis intervention.

Familiarity with disaster victim identification processes and the equipment and consumables they require.

Current dangerous goods certification (IATA / ADR) for the shipment of disaster response equipment.

Forklift truck licence (counterbalance or reach), or willingness to obtain one.

Experience in an emergency response, crisis management, or other 24/7 operational environment.