Join Europe’s Community of Trust!

Trusted Shops develops SaaS solutions for over 40 million users and 30,000 businesses across Europe. We believe in a digital world where trust is the foundation of every online transaction to create a digital world where shoopers and online shops can connect with confidence.

With our headquarter in Cologne (Germany) and 700 Trustees working across Europe we enable trust between people and businesses in the digital age.

Our product portfolio includes products such as the Trustmark, Buyer Protection and the eTrusted experience feedback platform.

We’re always on the lookout for outstanding minds with a leadership mindset, entrepreneurial spirit, and a passion for digital business models. If you’re eager to help set the course and drive change, bring your strengths to the table with a proactive application!

Potential focus areas

Executive Leadership

Unit Head / Vice President (Product, Tech, Marketing, Sales, Customer Success, Finance, GTM)

Strategic Program Development & Transformation

Innovation Management and Digital Scale-up Projects

Your leadership responsibilities with us

Develop, implement, and scale strategic initiatives

Lead and nurture high-performing, cross-functional teams

Own key metrics across revenue, growth, and operational efficiency

Build and sustain an innovation-driven company culture

Collaborate with internal and external stakeholders as equals

Requirements

Several years of leadership experience in relevant digital business environments

Strong grasp of SaaS or e-commerce strategies & KPIs

Excellent communication, confident decision-making, and emotional intelligence

Hands-on approach combined with strategic foresight

Boldness for change and a deep passion for innovation

What we offer you

Hybrid work: Combine flexible remote work with team time in the office

Workation: Temporarily work from a destination of your choice within EU, Iceland, Liechtenstein or Norway

Permanent contract with Europe's trusted brand

27 vacation days + 3.5 additional days off at Christmas, New Year's Eve and Carnival

Buddy programme (an experienced trustee is at your side)

Individual training opportunities

Events (Team Events, Unit Events, etc.)

Health Pass (free online and offline sports, fitness and health courses)

BUILD A COMMUNITY OF TRUST WITH US - #cometotrust

Not sure if you are what we are looking for? Apply!

At Trusted Shops, we are interested in you as a person - whether you fit in with us is independent of gender, nationality, ethnic and social origin, religion/belief, disability, age, sexual orientation and identity. Trusted Shops is clearly committed to diversity and against discrimination.