OVERVIEW

This role reports to the Solutions Engineering Team Lead as well as the Director of Application Development. Senior Solutions Engineers (SEs) at TransPerfect are passionate about product development, and building large scale, high availability systems.

DESCRIPTION

Handle Services Desk and Operations Escalations

Act as escalation contact for internal and external parties

Assist with data migration with pre-defined utilities and processes

Build database scripts for reporting and billing

Execute production server maintenance and new version deployments for applications

Build large scale, high availability systems for Enterprise Life Sciences Clients

Complete all other tasks that are assigned for this role by the manager/supervisor.

Requirements

REQUIRED SKILLS

Knowledge of web application development, Service Oriented Architecture (SOA), how web services work, how to troubleshoot application issues in a multi-tiered system, and Transact - Structured Query Language (TSQL) scripting

Strong knowledge of and course-work experience in the field

Detail oriented with strong problem solving skills

Superior written and spoken communication skills in English

Proficiency in Microsoft Office (Word, Excel, Outlook)

Experience with Adobe applications, including Acrobat Professional, Reader, and Distiller

Proficient with Windows Operating systems XP and higher

Strong work ethic

REQUIRED EXPERIENCE AND QUALIFICATIONS

Minimum Bachelor’s Degree from a 4-year college or equivalent

Minimum of 3+ years’ Solutions Engineering experience

DESIRED SKILLS AND EXPERIENCE

Understanding of how MS SQL servers work

Knowledge of eClinical solutions

Understanding of HTTP, REST, JSON, IIS 6, Web Services, and Web application development

Understanding of MSSQL, TSQL, XML, and C#

Able to multitask in a fast-paced environment

Work well with people from a variety of different backgrounds and cultures

Build relationships with clients and co-workers

Can work independently and as part of a team