# Customer Support Specialist (French-speaking) at Marketplace integrations

> Onsite · Netherlands · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Atechpartnerships%3A2818125 (read 2026-11-08).

## Facts (observed)

- Company: [Marketplace integrations](https://alderhq.app/companies/marketplace-integrations)
- Location text: Amsterdam, Noord-Holland, Netherlands
- Where it can be done from (inferred): Onsite · Netherlands (evidence: "Location: Amsterdam, Noord-Holland, Netherlands")
- Posted: 2026-11-06 (2 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://techpartnerships.recruitee.com/o/customer-support-specialist-french-speaking-5

## Pay and sponsorship

- Posted pay: €35k–€38k per year (from the listing's pay field)
- Market band for similar posted roles (Amsterdam, n 350): p25 €40k, median €45k, p75 €56k

## Description (the employer's text)

Are you a French speaker living in the Netherlands? We are looking for a Customer Support Specialist to lead our expansion into the French market. You will be the primary point of contact for our French-speaking users, ensuring they receive high-quality support while helping us adapt our service to the cultural nuances of the region.

### Your Key Responsibilities

Market Ownership: Act as the dedicated support lead for our French-speaking customers via email, chat, and phone.

Translation & Localization: Help localize support content, templates, and FAQ articles to ensure they resonate with the French market.

Problem Solving: Resolve technical, billing, or account inquiries with a focus on high first-contact resolution.

Cross-Functional Collaboration: Work closely with our English-speaking product team to report bugs or user feedback specific to the French user experience.

### Requirements

### Requirements

Languages: Native or near-native French (C2 level) and Fluent English (C1). Communication is 100% in French for customers and 100% in English for the internal team.

Customer-Centric: You have a natural "hospitality" mindset - you enjoy solving puzzles and making someone's day better.

Experience: 1+ years in a customer support role is preferred, but we are open to graduates or career-changers with the right language profile.

Location: You must be based in the Netherlands and hold a valid BSN and work permit (we cannot provide sponsorship for this specific role).

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Atechpartnerships%3A2818125 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.