# Customer Support Specialist (German-speaking) at Marketplace integrations

> Onsite · Netherlands · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Atechpartnerships%3A2596053 (read 2026-11-08).

## Facts (observed)

- Company: [Marketplace integrations](https://alderhq.app/companies/marketplace-integrations)
- Location text: Amsterdam, Noord-Holland, Netherlands
- Where it can be done from (inferred): Onsite · Netherlands (evidence: "Location: Amsterdam, Noord-Holland, Netherlands")
- Posted: 2026-05-08 (184 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://techpartnerships.recruitee.com/o/customer-support-specialist-german-speaking

## Pay and sponsorship

- Posted pay: €35k–€38k per year (from the listing's pay field)
- Market band for similar posted roles (Amsterdam, n 350): p25 €40k, median €45k, p75 €56k

## Description (the employer's text)

### Your Key Responsibilities

Market Ownership: Act as the dedicated support lead for our German-speaking customers via email, chat, and phone.

Translation & Localization: Help localize support content, templates, and FAQ articles to ensure they resonate with the German market.

Problem Solving: Resolve technical, billing, or account inquiries with a focus on high first-contact resolution.

### Requirements

### Requirements

Languages: Native or near-native German (C2 level) and Fluent English (C1). Communication is 100% in German for customers and 100% in English for the internal team.

Customer-Centric: You have a natural "hospitality" mindset - you enjoy solving puzzles and making someone's day better.

Experience: 1+ years in a customer support role is preferred, but we are open to graduates or career-changers with the right language profile.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Atechpartnerships%3A2596053 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.