# In-Year Segmentation & Parenting Operations at TechBiz Global GmbH > Hybrid · Ireland · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Atechbizglobal%3A2708030 (read 2026-11-13). ## Facts (observed) - Company: [TechBiz Global GmbH](https://alderhq.app/companies/techbiz-global-gmbh) - Location text: Dublin, Leinster, Ireland - Where it can be done from (inferred): Hybrid · Ireland (evidence: "Location: Dublin, Leinster, Ireland") - Posted: 2026-08-12 (93 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-12 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://jobs.techbiz.global/o/in-year-segmentation-parenting-operations ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Dublin, n 170): p25 €46k, median €70k, p75 €94k ## Description (the employer's text) At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking a In-Year Segmentation & Parenting Operations to join one of our clients' teams. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you. Key Responsibilities ### In-Year Segmentation Management • Review and process in-year segmentation requests in accordance with approved business rules. • Validate eligibility, supporting evidence, and policy compliance for all submitted requests. • Assess segmentation impacts and ensure requests meet established thresholds and governance requirements. • Escalate complex or exception-based cases for appropriate review and approval. ### Parenting & Enrollment Remap Operations • Manage customer parenting corrections and enrollment remap requests. • Validate customer hierarchy structures and revenue attribution impacts. • Review account relationships to ensure correct ownership and reporting alignment. • Execute approved changes within established service level agreements (SLAs). ### Case Management & Quality Assurance • Maintain accurate case records and audit-ready documentation. • Review supporting documentation including proof of alignment, proof of execution, account ownership evidence, and system validations. • Perform quality reviews to ensure consistency and compliance across all requests. • Identify and resolve data discrepancies or policy conflicts. ### Stakeholder Collaboration • Partner with Sales Operations, Business Sales Operations (BSO), Finance, GSOC, and regional stakeholders. • Communicate case status, findings, and recommendations to requestors and business partners. • Support policy interpretation discussions and exception reviews. • Participate in operational reviews, office hours, and governance discussions. ### Reporting & Analytics • Monitor request volume, backlog health, turnaround times, and SLA performance. • Develop and maintain reports, dashboards, and operational metrics. • Analyze trends and identify opportunities for process improvement. • Support operational planning and business reviews with data-driven insights. ### Process Improvement & Automation • Identify opportunities to improve operational efficiency and scalability. • Support automation initiatives and system enhancements. • Contribute to testing, user acceptance validation, and deployment of new tools and capabilities. • Assist with process documentation and standardization efforts. ### Knowledge Management • Maintain process documentation, standard operating procedures, and training materials. • Support onboarding and training of new team members. • Share best practices and lessons learned with the broader operations team ### Requirements Strong analytical skills and ability to work with large datasets Very detail-oriented, process-driven, and comfortable following defined business rules/policies Experience in operations / business operations / sales operations / customer account operations Experience handling account segmentation, customer/account hierarchy, ownership structures, or reporting alignment Ability to validate requests against eligibility criteria, supporting evidence, policies, and governance requirements Experience with case management and maintaining accurate, audit-ready documentation Strong data quality / validation skills identifying discrepancies, incorrect mappings, hierarchy issues, or policy conflicts Ability to manage work against SLAs, turnaround times, and operational deadlines Experience working with cross-functional stakeholders, especially Sales Operations, Finance, Business Operations, or similar teams Strong written/verbal communication for explaining case status, findings, recommendations, and exceptions --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Atechbizglobal%3A2708030 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.