# Inside Sales Manager at Talent Sam

> Remote · South Africa · Manager · Other · open. Source: https://alderhq.app/jobs/recruitee%3Atalentsam%3A2239527 (read 2026-11-11).

## Facts (observed)

- Company: [Talent Sam](https://alderhq.app/companies/talent-sam)
- Location text: Remote, Gauteng, South Africa; Port Elizabeth, Eastern Cape, South Africa; Sandton, Gauteng, South Africa; Durban, Kwazulu-Natal, South Africa; Cape Town, Western Cape, South Africa
- Where it can be done from (inferred): Remote · South Africa (evidence: "Remote role open worldwide")
- Posted: 2026-05-26 (169 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://careers.talentsam.com/o/inside-sales-manager

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Founded in 1993, Our Client is a premier supplier of personalized gift and promotional products for the North American and global advertising specialty market. Our Client was also awarded a Silver Sustainability Rating from EcoVadis and was voted "Greatest Companies to Work For" by PPAI in 2024. Providing more than 3,000 top-quality products in diverse categories, Our Client persistently reinvents the promotional products industry with exceptional product selections, innovative solutions, and unequaled customer support.

### Position Summary

This position is responsible for managing day-to-day sales operations, coaching team members, and developing strategies to grow client accounts and drive revenue. The ideal candidate will bring a deep understanding of promotional merchandise sales, strong leadership skills, and a passion for customer service.

### Requirements

### Key Responsibilities

Manage, coach, mentor, and develop a team of Inside Sales representatives selling to promotional products distributors to achieve individual and team sales goals.

Develop and implement sales strategies and processes to increase conversion rates

Analyze sales data to identify trends, opportunities, and areas for improvement.

Utilize our proprietary systems and tools to monitor performance indicators from daily activity (bookings and revenue, calls, and samples sent)

Develops, documents, and drives sales related process consistency across the team

Conduct regular performance reviews, provide coaching and feedback, and identify training needs.

Handle escalated customer issues, large quotes and negotiations when needed.

Maintain strong relationships with key accounts, supporting reps with pricing, customization and shipping logistics.

Recruit, onboard, and train new inside sales representatives.

### Qualifications

Bachelor’s degree in Business, Marketing, or a related field preferred.

5–7+ years of experience in sales, with at least 3 years in a management or supervisory role.

Experience in the promotional products industry is required.

Strong understanding of imprinting techniques, customization options, product timelines, and industry pricing.

Proven track record of achieving or exceeding sales targets and driving team performance

Strong leadership, coaching, and team-building skills.

Excellent verbal and written communication skills.

Proficiency with CRM software and sales analytics tools.

Ability to thrive in a fast-paced, metrics-driven environment.

Strong analytical and problem-solving skills.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Atalentsam%3A2239527 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.