# Guest Services Officer at TAG Aviation

> Onsite · China · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Atagaviation3%3A2781245 (read 2026-11-10).

## Facts (observed)

- Company: [TAG Aviation](https://alderhq.app/companies/tag-aviation)
- Location text: Macau, Macao SAR, China
- Where it can be done from (inferred): Onsite · China (evidence: "Location: Macau, Macao SAR, China")
- Posted: 2026-10-14 (27 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://career.tagaviation.com/o/guest-services-officer-3

## Pay and sponsorship

- Posted pay: not posted
- Licensed UK sponsor: registered as "TAG Aviation (UK) Limited" (checked 2026-11-09, [register](https://www.gov.uk/government/publications/register-of-licensed-sponsors-workers))

## Description (the employer's text)

With a history dating back over 50 years, TAG Aviation are leaders in the business aviation industry. Operating from multiple centres in Europe and Asia, we have an unrivalled reputation for safety, reliability, and operational excellence and expertise.

Specialising in aircraft acquisitions, aircraft management, charter and FBO/handling services, our objective is to provide a tailored service to each client, meeting their unique requirements and setting the global standard in business aviation with a philosophy of excellence.

TAG SPIRIT - our Values mean a lot to us...

At TAG Aviation our Mission is to put the client at the heart of everything we do, by embracing Technique d’Avant Garde, to inspire service excellence in the air and on the ground.

Our Company Values allow us to achieve this Mission:

Safety

Passion

Integrity

Respect

Innovation

Team Spirit

### Job Responsibilities

Provide premier service to our private jet passengers and crews to ensure they receive the expected service quality for their departure and arrival flights

Ensure a smooth and efficient operation on all duties, either in the facility or outside the apron

Ensure effective cross-departmental communication in order to handle both Client and operational issues effectively and efficiently

Follow through the regulation and company policy for the assigned aircraft arrival and departure and the duration of stay

Ensure the smooth operations of lounge duties which plays a key role in the success of the movement of our guests around the FBO

Be flexible at all times in order to cover the unexpected needs of the FBO

Perform ad hoc duties as assigned

### Requirements

### Requirements

Diploma Holder or above in Hospitality Management or related disciplines

Minimum 1 years' working experience in any of these sectors: Executive/VIP support, Guest Relations, Lifestyle, Luxury Travel & Leisure

Knowledge in aviation industry is highly preferred

Excellent written & oral communication in Cantonese, Mandarin and English is a MUST. Other Asian or foreign languages – Advantageous

Strong interpersonal skills

Good team player, independent, and able to work under pressure

Holder of Driving License

Experienced in dealing with confidential information using discretion and sensitivity at all times

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Atagaviation3%3A2781245 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.