# Area Aftersales Manager - OEM at Start Monday

> Hybrid · Ireland · Manager · Other · open. Source: https://alderhq.app/jobs/recruitee%3Astartmonday%3A2727440 (read 2026-11-10).

## Facts (observed)

- Company: [Start Monday](https://alderhq.app/companies/start-monday)
- Location text: Dublin, Leinster, Ireland
- Where it can be done from (inferred): Hybrid · Ireland (evidence: "Location: Dublin, Leinster, Ireland")
- Posted: 2026-08-31 (71 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.startmonday.ie/o/area-aftersales-manager-oem

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Dublin, n 17): p25 €67k, median €86k, p75 €98k

## Description (the employer's text)

Start Monday is delighted to be recruiting an Area Aftersales Performance Manager on behalf of a leading automotive manufacturer based in Dublin.

This is a fantastic opportunity to join a major OEM and work closely with an established nationwide network of franchised dealerships, helping dealer partners to improve aftersales performance, increase profitability and deliver consistently high standards of customer service.

The position would particularly suit an experienced Service Manager, Aftersales Manager or Fixed Operations Manager from a busy franchised dealership who is ready to take the next step in their career and move into an OEM-level role.

As Area Aftersales Performance Manager, you will manage and support a portfolio of franchised dealerships, acting as a key link between the manufacturer and its dealer network.

Rather than directly managing individual dealership operations, your role will be to challenge, support and develop dealer aftersales teams, identifying opportunities to improve commercial performance, operational processes and customer retention.

Key responsibilities will include:

Managing relationships with a designated portfolio of franchised dealerships

Working closely with Dealer Principals, General Managers, Aftersales Managers, Service Managers and Parts Managers

Reviewing dealership aftersales performance and identifying opportunities for improvement

Helping dealerships increase service and parts profitability

Analysing key aftersales KPIs, trends and performance data

Developing dealership-specific action plans and following through on agreed improvements

Supporting improvements in workshop productivity, efficiency and utilisation

Reviewing labour sales, parts performance, retention and customer-pay opportunities

Helping dealerships improve customer retention and workshop loading

Supporting implementation of manufacturer aftersales programmes, processes and standards

Identifying operational weaknesses and working collaboratively with dealership management to address them

Supporting customer satisfaction and customer experience initiatives

Sharing best practice across the dealer network

Supporting new product, technology and aftersales programme launches

Providing regular reporting and insight to the OEM's senior management team

### Requirements

We are particularly interested in candidates who understand the realities of running a successful dealership aftersales operation.

You may currently be working as an Aftersales or Service Manager in a main dealer.

You should be able to demonstrate:

Strong experience within automotive aftersales

Previous experience within a franchised/main dealer environment

A good commercial understanding of how dealership aftersales departments generate revenue and profit

Strong knowledge of workshop KPIs including productivity, efficiency and utilisation

An understanding of parts performance, labour sales, customer retention and warranty

The ability to interpret dealership performance data and translate it into practical actions

Strong relationship-building and influencing skills

The confidence to challenge experienced dealership management teams constructively

Excellent communication and presentation skills

A practical, solutions-focused approach to improving performance

The ability to work independently while managing a portfolio of dealer relationships

Previous OEM experience would be advantageous, but is not essential.

A Fantastic Move into an OEM career for an ambitious dealership Aftersales or Service Manager, this represents an excellent opportunity to move to the manufacturer side of the automotive industry.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Astartmonday%3A2727440 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
