Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision hassles, setting new benchmarks in data center solutions. We’re seeking skilled Freelance Data Center Technicians to join our growing team. If you have expertise in data center operations and want flexible work, we’d love to hear from you.

Job Overview

As a Freelance Data Center Technician, you will play a key role in delivering on-demand support to our global data centers. Your responsibilities will include hardware installation, troubleshooting complex issues, and managing network operations, ensuring optimal performance and reliability. We’re looking for someone with deep expertise in data center equipment and software who can work independently while collaborating with remote teams. In this role, you’ll be essential to maintaining smooth, secure, and efficient data center operations, contributing to our high standards of service excellence.

Compensation & Work Setup

Hourly contract/freelance position

Paid for actual hours worked on each assignment

Assignments may range from a few hours to longer shifts depending on client requirements

No guaranteed 8-hour workday or fixed number of hours per week

Hourly rate will be discussed based on experience and assignment requirements

Work Schedule

On-demand / dispatch-based

Assignment schedules vary based on client requirements

Some assignments may require short-notice availability

Nights and weekends may be required depending on the assignment

Technicians should be comfortable working independently with minimal supervision onsite

Please note: This is not a traditional full-time position. Assignments and schedules vary based on client demand.

Work Authorization

Candidates must have the legal right to work in the (location) for these contract assignments.

Visa or work-permit sponsorship is not provided.

Candidates must already have the appropriate work authorization and should not require employer sponsorship now or in the future.

Candidates may be asked to confirm their work authorization during the hiring process.

Key Responsibilities

Install, configure, maintain, and decommission servers, networking equipment, and data center infrastructure.

Perform rack-and-stack, equipment relocation, hardware replacements, break/fix, and power cycling.

Handle structured cabling, including copper and fiber optics, cable management, and connectivity checks.

Troubleshoot hardware, operating systems, and network connectivity issues, including Cisco and Juniper equipment.

Support Linux and Windows systems, including basic administration, updates, and troubleshooting.

Follow established MOPs, SOPs, safety procedures, and client requirements.

Maintain accurate tickets, photos, maintenance records, and asset documentation.

Coordinate with remote engineering, NOC, operations, and client teams, escalating complex issues when necessary.

Support planned maintenance, upgrades, and infrastructure changes while following applicable security protocols.

Requirements

At least 2 years of experience in data center operations, IT infrastructure, or a related field.

Hands-on experience with server hardware, networking equipment, deployments, and troubleshooting.

Knowledge of Cisco/Juniper networking, Linux/Windows systems, and networking fundamentals such as TCP/IP, DNS, VPNs, and VLANs.

VMware/Hyper-V experience and relevant certifications (CCNA/CCNP, JNCIA/JNCIS, or CompTIA Linux+) are advantages.

Ability to work independently onsite, follow technical procedures, and communicate effectively with remote teams.

Must have basic tools and equipment and be within reasonable proximity to assigned data center locations.

Flexible availability for on-call assignments, emergency dispatches, nights, weekends, and planned maintenance.