# Director of Operations (International Convention Center – Pre-Opening) at PALAZZO HOSPITALITY

> Location unclear · Director+ · Other · open. Source: https://alderhq.app/jobs/recruitee%3Apalazzohospitality%3A2598404 (read 2026-11-13).

## Facts (observed)

- Company: [PALAZZO HOSPITALITY](https://alderhq.app/companies/palazzo-hospitality)
- Location text: Ezulwini, Manzini, Swaziland
- Where it can be done from (inferred): Location unclear (evidence: "Location: Ezulwini, Manzini, Swaziland")
- Posted: 2026-05-10 (187 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://palazzohospitality.recruitee.com/o/director-of-operations-international-convention-center-pre-opening-5

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await!

### Why Join Palazzo Ezulwini?

Be part of an iconic development set to redefine Eswatini’s business and event landscape.

Lead a world-class team in delivering exceptional experiences.

Work in a dynamic, growth-focused environment with opportunities for professional advancement.

### Role Overview

The Director of Operations will oversee all operational departments of the Palazzo Ezulwini International Convention Center and, later, the hotel, ensuring seamless event execution, service excellence, and high operational efficiency.

### Key Responsibilities

· Manage convention center operations, including event planning, catering, security, and guest services.

· Support pre-opening strategies, ensuring operational readiness.

· Oversee service quality, maintenance, and guest experience standards.

· Work with sales & marketing teams to optimize event planning and execution.

· Implement cost control measures while maintaining service excellence.

· Lead a team of department heads to deliver exceptional event and hospitality experiences.

### Requirements

### Candidate Requirements

· Bachelor's degree in Hospitality Management, Business Administration, or a related field

· 8+ years of experience in hospitality, large-scale events, or convention center operations.

· Strong problem-solving and crisis management skills.

· Proven ability to manage large teams across multiple departments.

· Strong understanding of event planning, logistics, and execution.

· Ability to work under pressure and handle high-profile clients.

· Experience in budgeting, forecasting, and cost control.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Apalazzohospitality%3A2598404 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.