1. Main Description

Job Title: Onsite Assistant (OA)

Primary Location: Greater Dublin Area

Secondary Location: Ireland

Basis of Employment: Casual As Required

2. General notes

This job description provides an outline of the duties and responsibilities of the role and the necessary skills and knowledge required to perform them as at the date it was created. Employees will be recruited on the basis of their qualifications, experience and their ability to do the work to be performed, regardless of sex, sexual orientation, gender reassignment, marital or civil partnership status, race, colour, ethnic or national origin, nationality, religion or belief, political opinion, age, pregnancy and maternity, disability or trade union membership status. By applying for this role, the candidate accepts that over time this job description may be subject to change as the candidate's duties and job evolve.

3. Job purpose

The roles and responsibilities of the Onsite Assistant include, but are not limited to, supporting Onyx Onsite Limited in providing the highest level of customer service, hospitality and professionalism at corporate events, for the clients of Onyx Onsite Limited, for the clients of Onyx Onsite Limited's clients and for all attendees of each given project.

4. Main roles and responsibilities

Onsite Assistant roles and responsibilities vary from project to project. These include, but are not limited to:

Airport Meet & Greet Assistant

Brand Ambassador

Car Park and Traffic Flow Monitor

Delegate Registration Assistant

Event Wayfinder

Hotel Hospitality Desk Assistant

Local Crew

Local Guide

Luggage Assistant

Transport & Logistics Assistant

Requirements

5. Required skills

Onsite Assistant applicants do not require any specific standardised qualifications in order to be considered for the role. However, there are some skills and attributes which are seen as highly desirable for the role. These include, but are not limited to:

Excellent punctuality

Excellent interpersonal skills

Excellent general customer service skills

Excellent attention to detail

General enthusiastic disposition towards new opportunities

General interest in providing an excellent experience for event attendees and clients

General ability to learn quickly and adapt to unforeseen circumstances

Strong public speaking skills

6. Required experience

Onsite Assistant applicants do not require any specific prior experience in order to be considered for the role. However, there are some examples of prior experience which are seen as highly desirable for the role. These include, but are not limited to:

Experience working in a retailer

Experience working in a hotel

Experience working in a restaurant

Experience working as a receptionist

Experience working at concerts

Experience working at any form of commercial event

Experience working in a travel agency

Experience working in an airline

Experience working in a fast-paced high-pressure environment

Experience working with large crowds

Experience working in any customer-centric role

Experience providing service to tourists and non-native speakers of English