Fulfilment Manager

The Fulfilment Manager is responsible for the group-wide management and optimization of production planning, procurement planning, and production methodology.

The role safeguards on-time delivery to customers and structurally optimizes working capital (inventory and WIP), production cost efficiency, capacity utilization, and overall supply chain stability.

The Fulfilment Manager determines what is produced, when it is produced, and according to which production methodology (including sub-assemblies and make-or-buy decisions). Operational execution is the responsibility of the Site Manager(s).

Your role includes following responsibilities

1. Group-wide Production Planning

Develop and monitor the integrated production plan

Prioritize based on contracts, margins, and strategy

Balance capacity, lead times, and cost efficiency

Escalate capacity conflicts

2. Working Capital Optimization

Reduce inventory levels without increasing delivery risk

Control Work in Progress (WIP)

Optimize production sequencing to improve cash flow

Reduce capital tied up in the supply chain

3. Production Cost Efficiency

Optimize economies of scale

Decide on centralization vs. decentralization

Drive standardization and modularization

Optimize make-or-buy decisions

4. Procurement Planning

Align procurement planning with production planning

Determine strategic inventory levels

Manage supply chain risks

5. Internal Customer Representative

Translate commercial agreements into operational planning

Realistically manage delivery timelines

Act as escalation point for conflicting priorities

Key Result Areas

High delivery reliability

Optimized working capital

Reduced production and supply chain costs

Transparent and realistic planning

Standardized production methodology

Position Within the Organization

Reports to: CEO

Collaborates with:

Site Manager(s) – operational execution

Sales – forecast, roadmap, and order intake

Finance & Administration – cash flow, margins, working capital

Customer Success – delivery timing and customer expectations

Procurement

The Fulfilment Manager is a matrix role without hierarchical responsibility over site employees.

Requirements

Your profile

• Master’s degree in Engineering, Supply Chain, Operations Management, or a related field

• Proven experience in production planning, supply chain management, or operations leadership

• Strong understanding of working capital dynamics (inventory, WIP, cash flow impact)

• Strategic thinker with hands-on execution mindset

• Decisive and analytically strong, able to balance customer needs with operational reality

• Comfortable operating in a matrix organization without direct hierarchical control

• Strong communicator who connects operations, finance, and commercial teams

• Fluent in Dutch and English (spoken and written)

Our offer

• A high-impact, central role with direct influence on company performance

• The opportunity to shape and professionalize fulfilment across multiple sites

• A dynamic, ambitious environment with short decision lines

• Competitive compensation and room to grow with the company

Octiva is a fast-growing robotics company on a mission to help growers succeed through smart automation. Our advanced robotic systems are designed for high-performance operation in controlled environments, combining technical precision with real-world reliability. We work closely with growers, engineers, and researchers to deliver meaningful innovation that transforms agricultural efficiency and sustainability.

We’re expanding internationally and building a team of driven, collaborative professionals who want to make a real impact — not just on product performance, but on the lives and success of our customers.