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Nearfield Instruments

Software Service Engineer - South Korea

Pyeongtaek, Gyeonggi-do, South Korea; Hwaseong, Gyeonggi-do, South KoreaHybrid · South Korea
fulltime_permanent · NFI South Korea
POSTED 19 JUNVERIFIED 1D AGO
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About Nearfield Instruments

Nearfield Instruments (NFI) is a fast-growing high-tech scale-up. We design, develop, integrate, market, and service advanced metrology systems that enable the world’s leading semiconductor manufacturers to improve production yields and enhance the functionality of their microchips. With a strong and expanding presence in South Korea, including Pyeongtaek and Dongtan, we are continuously strengthening our regional footprint to better support our customers.

Why Nearfield?

Broader technical exposure: Go beyond routine service work. Work across different technical challenges, perform true root-cause analysis, and develop an end-to-end understanding of customer issues.

Real ownership: Take responsibility, solve complex problems, and see the direct impact of your work.

Continuous learning: Build expertise in AFM, semiconductor processes, and advanced troubleshooting through hands-on experience, learning directly from experienced experts at HQ and in the field.

Customer intimacy: Work closely with customers and directly understand their technical needs and challenges.

Global exposure: Opportunities for training at our headquarters in the Netherlands, and close collaboration with HQ and international colleagues.

Agile culture: Work in a fast-moving environment with open communication and quick decision-making, where you can make a difference.

The Role

Due to rapid customer growth and system installations in South Korea, we are expanding our Field Engineering team.

As a Software Service Engineer, you will operate at the forefront of advanced semiconductor manufacturing, supporting leading semiconductor manufacturers in Korea's most advanced production environments. This is a high-impact, hands-on role where you will work with next-generation metrology systems, combining software development and troubleshooting expertise with system-level engineering. A significant part of the role involves supporting, troubleshooting, and improving software applications and tools developed in C# and Python. You will be part of a lean, fast-growing field team, with significant ownership and direct exposure to customers, while collaborating closely with global R&D teams.

Requirements

Key Responsibilities

System Installation & Qualification

Lead software installation, system setup, and configuration at customer sites

Perform system bring-up and validation, including license activation

Execute installation, operational, and performance qualification procedures

Ensure system readiness for high-volume production environments

Support integration with factory systems (SECS/GEM, MES where applicable)

Software & System Troubleshooting

Troubleshoot, analyze, and support software applications developed in C# and Python

Develop and maintain scripts and utilities for diagnostics, automation, log analysis, and data processing.

Support software deployments, updates, and testing activities in customer environments.

Diagnose and resolve issues across Windows- and Linux-based environments.

Analyze system performance, including throughput, latency, CPU utilization, and memory usage.

Troubleshoot across software and hardware interfaces, including controllers, sensors, stages, and communication layers.

Work with logs, telemetry, and monitoring tools to identify root causes and implement corrective actions.

Customer Support & Field Engineering

Provide on-site technical support in cleanroom semiconductor fabs

Ensure high system uptime and operational stability

Act as a trusted technical partner to customer engineering teams

Own and drive resolution of complex technical issues and escalations

Feedback Loop to Engineering

Translate field issues into structured feedback for global R&D teams

Contribute directly to product and feature improvements

Act as the “voice of the field,” influencing system performance and usability

Job requirements

Required Qualifications:

Fluent in Korean and Good working proficiency in English

Bachelor's or Master's degree in Computer Science, Electrical Engineering, Software Engineering, or a related field.

3-8 years of experience in software engineering, system engineering, technical support, or field service.

Strong experience with Python programming and scripting.

Working knowledge of C# and .NET.

Experience troubleshooting software applications.

Good knowledge of Windows operating systems.

Basic understanding of networking concepts such as TCP/IP.

Ability to communicate technical issues clearly and work independently.

Preferred Qualifications:

Experience with semiconductor equipment or high-precision systems

Familiarity with SECS/GEM or factory automation

Experience with Git or version control tools

Highly Desired

Willingness to work on-site in Pyeongtaek / Dongtan

Ability to work in cleanroom environments (ESD, gowning)

Willingness to travel domestically as required

Willingness to travel to our HQ in Rotterdam for training (9–12 weeks in total, divided into 3-week trips)

Ability to read technical documentation and follow safety procedures

What We Offer

A collaborative and international working environment

Competitive compensation and benefits package

Long-term career development within a rapidly growing organization

Exposure to cutting-edge AFM and semiconductor technology

Strong ownership and opportunities to grow with the business

Who Thrives at Nearfield?

Nearfield is particularly suited to people who:

Are curious and eager to learn continuously on the job.

Enjoy solving complex problems rather than following established routines.

Want broader responsibility and ownership of their work.

Are motivated by ownership rather than structure.

Are self-motivated and comfortable working in a growing organization.

Enjoy working directly with demanding, high-tech customers and stay composed under pressure.

Want exposure to an international team and opportunities to work closely with colleagues in Europe.

Are excited by challenges, change, and the opportunity to help build something.

Compensations & Benefits

Commuting allowance

Holiday allowance (Lunar New Year / Chuseok)

Business travel support, including daily allowance, transportation, and communication costs

Annual health check-up support

Family event leave

Interview process

1) CV screening

2) Recruiter screening interview

3) Technical interviews (2 - 3 rounds)

4) Final interview

Source · Nearfield InstrumentsFirst seen 7 NovOriginal ↗