Role Summary

KDCI Outsourcing is looking for a Workflow Automation Engineer to design, build, and maintain automated workflows that improve operational efficiency. You'll connect systems, tools, and data sources to eliminate manual, repetitive work.

Key Responsibilities

Design and implement automated workflows across business and technical systems

Integrate third-party tools and APIs to streamline processes

Identify inefficiencies and recommend automation opportunities

Test, monitor, and maintain automations for reliability and accuracy

Collaborate with cross-functional teams to gather requirements

Document automation logic and maintain a library of reusable workflows

Requirements

2+ years of experience in workflow automation, integration, or process engineering

Experience with automation platforms (n8n, Zapier, Make, Power Automate, etc.)

Understanding of APIs, webhooks, and data formats (JSON, XML)

Basic scripting skills (JavaScript or Python)

Strong analytical and process-mapping abilities

Nice-to-Haves

Experience integrating AI/LLM tools into automated workflows

Familiarity with databases and data transformation

Background in business process analysis or operations