# Digital Agency Operations Director (Remote) at Jumpfactor

> Remote · Canada · Director+ · Other · open. Source: https://alderhq.app/jobs/recruitee%3Ajumpfactor%3A2594745 (read 2026-11-09).

## Facts (observed)

- Company: [Jumpfactor](https://alderhq.app/companies/jumpfactor)
- Location text: Toronto, Ontario, Canada
- Where it can be done from (inferred): Remote · Canada (evidence: "Location: Toronto, Ontario, Canada")
- Posted: 2026-05-06 (187 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-08
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://careers.jumpfactor.net/o/digital-agency-operations-director-remote

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Toronto, n 66): p25 CAD 122k, median CAD 155k, p75 CAD 207k

## Description (the employer's text)

About Jumpfactor

8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.

The Role

Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.

### What You’ll Own

Lead 7 leaders and a team of 35

Drive KPI performance + client ROI

Capacity planning, hiring, profitability

Enforce SOPs, playbooks, accountability

Remove roadblocks, ensure delivery quality

### What You Bring

8+ years experience (4+ in marketing/project mgmt)

4+ years managing 10+ (scaled 50–100 teams)

Strong across digital channels (SEO, paid, web, etc.)

Proven in $15M-$50M+ environments

Systems + KPI-driven operator

Strong leader, highly organized, data-driven

Agency experience + EOS familiarity (asset)

Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes

### Not for You If

You avoid tough calls or accountability

You prefer strategy over execution ownership

You can’t operate in high-performance environments

### Why Jumpfactor

100% remote, high-performance team

5X growth trajectory

Paid learning + development

High ownership and impact

Join a Winning Team

8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Ajumpfactor%3A2594745 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.