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Jumpfactor

Digital Agency Operations Director (Remote)

Toronto, Ontario, CanadaRemote · Canada
Director+ · fulltime_permanent · Operations
POSTED 6 MAYVERIFIED 1D AGO
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Role
187 days opentrue age
Posted 6 May
Pay
CAD 122k–CAD 207kno pay posted
Market p25–p75
CAD 122k–CAD 207k
Toronto · n=66 · 365d to 6 Nov
CompanyJumpfactor →
6open roles
Opened · 30d
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Closed · 30d
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Market
25,406open · Director+ Other
Opened · 7d
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624,238open
All tracked boards · live 9 Nov · n=25,406

About Jumpfactor

8-time Growth500 agency driving $1.9B+ in client revenue for MSP and B2B tech companies. Largest in our niche, scaling 5X.

The Role

Own end-to-end agency operations across SEO, Content, Web, Paid, Email, Social, and Design. Lead 8 functional heads, 70 team members to ensure KPI performance, client ROI, and elite execution. Full accountability for delivery quality, team performance, and operational excellence.

What You’ll Own

Lead 7 leaders and a team of 35

Drive KPI performance + client ROI

Capacity planning, hiring, profitability

Enforce SOPs, playbooks, accountability

Remove roadblocks, ensure delivery quality

What You Bring

8+ years experience (4+ in marketing/project mgmt)

4+ years managing 10+ (scaled 50–100 teams)

Strong across digital channels (SEO, paid, web, etc.)

Proven in $15M-$50M+ environments

Systems + KPI-driven operator

Strong leader, highly organized, data-driven

Agency experience + EOS familiarity (asset)

Experience leading development and strategic adoption of AI agents to automate workflows and enhance business outcomes

Not for You If

You avoid tough calls or accountability

You prefer strategy over execution ownership

You can’t operate in high-performance environments

Why Jumpfactor

100% remote, high-performance team

5X growth trajectory

Paid learning + development

High ownership and impact

Join a Winning Team

8 Growth500 awards. $1.9B+ revenue driven. Built for operators who deliver.

Source · JumpfactorFirst seen 7 NovOriginal ↗