WHO WE ARE

Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth agency.

ROLE SUMMARY

As the GHL Nexus AI and Collateral Manager, you will lead the strategy, development, and ongoing improvement of Jumpfactor’s GHL-based outbound, intent, nurture, automation, and AI systems.

You will take projects from start to finish, combining technical execution with strong marketing judgment to build scalable campaigns, workflows, AI agents, and reusable collateral for MSP and IT clients.

JUMPFACTOR’s CORE VALUES

Be STRATEGIC

Be PASSIONATE

Be TENACIOUS

Prioritize LEARNING

Embrace TEAM

Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR

Very competitive compensation package

100% Remote work

Collaboration with a highly skilled international team

Abundant growth opportunities and career advancement

Performance-based bonuses recognize your impact

Access to paid training, courses, events, and conferences

Enjoy paid social events fostering team camaraderie

Engage in weekly learning programs to stay ahead

Harness state-of-the-art technologies and tools for excellence

KEY RESPONSIBILITIES

Own the strategy and execution of Jumpfactor’s GHL, outbound, intent, nurture, and automation systems

Build and manage workflows, automations, APIs, webhooks, and integrations across GoHighLevel, n8n, HubSpot, and other platforms

Use AI agents to automate campaign setup, lead engagement, qualification, follow-up, appointment booking, and reporting

Build and optimize cold outbound, email nurture, SMS, funnel, pipeline, and conversational AI workflows

Develop campaign messaging, copy, CTAs, offers, segmentation, and conversion paths

Ensure campaigns are both technically sound and aligned with lead generation and business objectives

Build, test, and optimize AI voice agents using tools

Create reusable MSP and IT-specific nurture tracks, outbound sequences, funnels, templates, prompts, and campaign collateral

Use AI to quickly customize, brand, and launch campaign assets across multiple client accounts

Research MSP, IT, cybersecurity, and client markets to create relevant messaging and collateral

Analyze campaign performance, lead quality, engagement, and conversion results and implement improvements

Troubleshoot workflow, integration, automation, and campaign issues quickly

Establish testing and quality assurance processes before and after campaign launch

Maintain clear SOPs, workflow documentation, prompts, and technical instructions

Provide internal training and participate in client support or strategy calls when required

Continuously research and implement new AI, automation, RevOps, and conversational AI solutions

KEY SKILLS AND KNOWLEDGE

Must-Have Requirements

Advanced experience with GoHighLevel, including CRM, workflows, funnels, pipelines, email, SMS, campaigns, and automations

Strong experience building automations and integrations using n8n

Experience working with APIs, webhooks, HubSpot, and connected CRM systems

Strong understanding of outbound email, email nurturing, lead generation, funnels, and conversion

Strong marketing judgment across copy, offers, CTAs, audience targeting, and campaign strategy

Experience using AI-native tools such as Claude, Claude Code, ChatGPT, or similar platforms

Experience building AI agents or automated lead engagement and qualification systems

Ability to manage both the technical and marketing sides of a project

Ability to independently take projects from concept through launch and optimization

Strong written and verbal English communication skills

Strong troubleshooting, problem-solving, and project management skills

Additional Requirements

Experience with Retell, Vapi, GHL Voice AI, or other conversational AI platforms

Experience building AI SDRs, voice agents, or automated appointment-setting systems

Knowledge of email deliverability, lead scoring, segmentation, routing, and pipeline automation

Experience managing scalable systems across multiple client accounts

Experience in an agency, SaaS, RevOps, GTM, or marketing technology environment

Experience creating reusable campaign libraries, workflows, templates, and collateral

Experience working with MSPs, IT service providers, cybersecurity companies, or technology clients is a strong asset

Ability to independently research unfamiliar industries and translate findings into relevant campaigns

A demonstrated interest in testing and building with emerging AI and automation tools

NEXT STEPS

If you are excited about this opportunity and meet the qualifications, we invite you to apply. Successful candidates will undergo a series of assessments to further evaluate their potential.

JOB TYPE

Full-time (40 hours per week, 9:00am to 5:30pm EST)

Remote, Independent Contractor, with a time tracker