WHO WE ARE

Jumpfactor is an award-winning, 8-time Growth500 Fastest Growing Agency in Canada. We are a dynamic, fast-paced, and highly specialized digital marketing agency focused on helping Managed Service Providers (MSPs) and B2B tech companies achieve massive growth. With over $1.9 Billion in client revenue generated, we are recognized globally as a top-tier MSP growth agency.

ROLE SUMMARY

We are looking for a high-calibre Outbound & Automations Manager (Team Lead) to own and scale our outbound engine across our entire client base. This is a leadership role that sits at the intersection of AI-powered marketing automation, outbound strategy, and team management. You will lead automated email outreach campaigns, LinkedIn growth campaigns, and inbound lead nurture sequences, while training and managing a team of outbound implementors and owning campaign performance and KPI delivery across all our MSP clients.

Jumpfactor's CORE VALUES

Be STRATEGIC

Be PASSIONATE

Be TENACIOUS

Prioritize LEARNING

Embrace TEAM

Maintain INTEGRITY

WHY EMPLOYEES LOVE JUMPFACTOR

Very competitive compensation

Remote work

Constant growth & career advancement opportunities

Performance-based bonuses

Paid training (courses, events, conferences)

Paid social events

Weekly learning programs

State-of-the-art technologies and tools

WHO YOU ARE

Experience

3+ years managing outbound email and LinkedIn campaigns at scale (agency environment preferred)

Hands-on experience with automation tools: n8n, Make/Integromat, Clay, or similar

Proven track record managing and growing a team of outbound or marketing specialists

Deep knowledge of cold email best practices — deliverability, sequence structure, personalization, inbox management

Proficiency with LinkedIn outreach tools (Expandi, Phantombuster, Dux-Soup, Waalaxy, or equivalent)

Experience using AI (GPT APIs, Clay AI, etc.) to personalize and scale outbound at volume

GoHighLevel (GHL) experience is a strong plus

Skills

Operator mindset — you build systems, not just run tasks

Strong written communication — you understand what makes a cold email get a reply

Data-driven — you make decisions based on metrics and test results, not gut alone

Trainer and coach — you enjoy teaching and raising the bar for your team

Process-oriented — you love SOPs, checklists, and repeatable systems

Fast learner — you keep pace with rapidly evolving AI and automation tools

Ownership mentality — you don't wait to be told; you identify problems and fix them

ROLE & RESPONSIBILITIES

Outbound Campaign Management

Design and implement AI-enabled, automated email outreach campaigns for all our MSP clients

Build and manage targeted prospect lists using ICP criteria, segmentation, and enrichment

Manage outbound sending infrastructure, including domains, sender reputation, deliverability, and inbox rotation

Build and manage multi-touch LinkedIn connection and engagement campaigns at scale

Develop and optimize inbound lead nurture sequences to maximize meeting bookings

Set up and maintain email sending infrastructure (domain warmup, deliverability, inbox rotation)

Use AI tools (e.g., Clay, GPT-based personalization, n8n automations) to drive personalization and efficiency

Continuously A/B test messaging, sequences, and timing to improve reply rates and conversions

Team Leadership & Training

Manage a team of outbound implementors — assign work, review output, and resolve blockers

Train the team on new outbound techniques, AI tools, and automation workflows

Build and maintain SOPs and playbooks for every outbound process

Conduct regular 1:1s, performance reviews, and skill development sessions

Recruit and onboard new implementors as the team scales

KPI Tracking & Reporting

Own the outbound KPI dashboard for the team and all client campaigns

Set individual and team performance targets aligned to client outcomes

Report weekly/monthly on campaign performance, team output, and improvement initiatives

Identify and escalate at-risk clients or campaigns proactively

Strategy & Innovation

Stay current on AI-enabled outbound tools, techniques, and best practices

Identify opportunities to automate manual processes further using tools like n8n, Clay, Make, and APIs

Collaborate with the Head of Product/Director of Operations on new outbound service offerings and workflow improvements

Interface with Account Managers and POD leads to align outbound efforts with client goals

JOB TYPE

Full-Time: 40 hours/week, Monday to Friday, 9:00 AM to 5:30 PM EST

Time tracker usage (Hubstaff)

Independent Contractor

100% Remote

NEXT STEPS

Qualified candidates will proceed through the Jumpfactor hiring process, which includes a personality assessment and a technical evaluation.

We look forward to reviewing your application and potentially welcoming you to our team!