# Enginner Support L2 USA kansas at GSB Solutions

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Agsbsolutions1%3A2819259 (read 2026-11-08).

## Facts (observed)

- Company: [GSB Solutions](https://alderhq.app/companies/gsb-solutions)
- Location text: Salina, Kansas, United States
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Salina, Kansas, United States")
- Posted: 2026-11-06 (2 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://gsb.lat/o/enginner-support-l2-usa-kansas

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

Estamos en búsqueda de un Support Engineer L2 para brindar soporte técnico de segundo nivel a usuarios finales y entornos corporativos. La persona será responsable de la resolución de incidentes, implementación de hardware y software, administración de dispositivos y soporte de infraestructura tecnológica, garantizando altos niveles de servicio y satisfacción del cliente.

### Requirements

### Support Engineer – Main Responsibilities

Provide full-time technical support for long-term projects, Monday through Friday.

Execute IMAC activities (Install, Move, Add, and Change) for IT hardware and software assets.

Work within ITIL and Agile environments, ensuring compliance with SLAs and ticket management processes.

Deploy and manage software packages using Microsoft SCCM.

Perform manual software installations, upgrades, troubleshooting, and issue resolution.

Prioritize and manage multiple support requests in a fast-paced environment.

Provide technical support for laptops, printers, mobile devices, and related peripherals.

Troubleshoot and support network connectivity issues, including LAN, Wi-Fi, and VPN environments.

Manage, configure, and support email accounts and messaging services.

Maintain accurate documentation of incidents, service requests, and technical procedures.

Collaborate with internal teams and end users to ensure efficient resolution of technical issues and high customer satisfaction.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Agsbsolutions1%3A2819259 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.