# Help Desk Junior (Brasil y Paraguay) VP at GSB Solutions

> Remote · Latin America · Director+ · Other · open. Source: https://alderhq.app/jobs/recruitee%3Agsbsolutions1%3A2815960 (read 2026-11-08).

## Facts (observed)

- Company: [GSB Solutions](https://alderhq.app/companies/gsb-solutions)
- Location text: Asunción, Canadá, Paraguay; Ciudad del este, Paraguay, Paraguay; São Paulo, San Marino, Brasil
- Where it can be done from (inferred): Remote · Latin America (evidence: "Location: Asunción, Canadá, Paraguay; Ciudad del este, Paraguay, Paraguay; São Paulo, San")
- Posted: 2026-11-05 (3 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://gsb.lat/o/help-desk-junior-brasil-y-paraguay-vp

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

Create and update process documentation.

Assignment, tracking and closure of technical support services provided to different clients of GSB Solutions. These activities include:

Access the ticket management system, for the services assignment.

Request notification from the engineer in case any problem arises during the service.

Record the services performed in the corresponding database or ticket management systems.

These activities are not limiting.

### Requirements

It is a position to gain experience in the labor area, especially for recent graduates who wish to obtain a first job.

Verifiable experience, at least six months experience in IT or customer care service.

Team player.

Responsible and organized.

Resourcefulness and proactivity.

Time management skills and ability to prioritize work.

Attention to detail and problem-solving skills.

Have written and verbal communication skills.

Please read carefully the details of the application, which includes weekly workload and monthly salary

### Other requirements

Location: remote - Brasil y Paraguay

Monthly Financial Contribution (USD 250).

Working hours: 05:00 - 9:30

### English Level : Advanced

### Spanish Level: Advanced

Excellent work environment

---
Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Agsbsolutions1%3A2815960 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.