We are seeking a highly organized, experienced, and driven Clinical Administrator to lead the administrative and operational groundwork for our FQHC clinic prior to opening, then transition into a permanent leadership role upon launch. The selected candidate will begin as an Independent Consultant for a 90-day pre-opening engagement, during which they will be instrumental in building operational infrastructure, establishing workflows, credentialing providers, and preparing the clinic for a successful launch.

Upon successful completion of the consulting period and clinic opening, the position converts to a full-time Clinical Administrator role, subject to mutual agreement and satisfactory performance. This is an exciting opportunity for a self-starter who thrives in a startup environment and wants to shape a clinic from the ground up.

This position is primarily on-site at the clinic location. During the consulting phase, some remote work may be accommodated for administrative tasks. The Clinical Administrator must be available during clinic hours post-opening and flexible to handle operational needs as they arise.

Phase 1: Consulting Engagement (Days 1–90)

During the pre-opening consulting phase, the Clinical Administrator Consultant will focus on building the operational foundation for the clinic. Key consulting deliverables and responsibilities include:

Administrative Infrastructure

Establish clinic policies, procedures, and administrative protocols

Set up electronic health records (EHR) system and ensure staff readiness for go-live

Develop and implement compliance programs in accordance with HIPAA, OSHA, and applicable state regulations

Create patient intake processes, scheduling systems, and front-desk workflows

Draft and finalize employee handbooks, onboarding materials, and HR documentation

Provider Credentialing & Contracting

Manage credentialing and privileging of all clinical staff with payers and medical boards

Facilitate provider enrollment with insurance carriers (Medicare, Medicaid, commercial payers)

Coordinate and track all licensing requirements for clinical and administrative staff

Negotiate and review vendor and supplier contracts

Financial & Billing Setup

Partner with billing team or vendor to establish revenue cycle management processes

Set-up fee schedules, billing codes, and charge capture workflows

Establish accounts payable/receivable procedures and financial reporting templates

Assist in preparing the operational budget for Year 1

Staffing & Recruitment

Collaborate with leadership on hiring clinical and administrative staff

Conduct interviews, reference checks, and onboarding of pre-opening hires

Design staff scheduling templates and time-tracking systems

Facilities & Vendor Coordination

Coordinate with landlord, contractors, and vendors for clinic build-out and equipment procurement

Ensure all equipment is installed, tested, and operational prior to opening

Obtain necessary business licenses, permits, and certifications

Conduct pre-opening inspection checklists and readiness assessments

Phase 2: Full-Time Clinical Administrator (Post-Opening)

Upon successful clinic launch, the Clinical Administrator assumes full-time leadership of day-to-day clinical and administrative operations, including but not limited to

Operations Management

Oversee all clinic operations to ensure efficient, high-quality patient care delivery

Monitor key performance indicators (KPIs) including patient satisfaction, wait times, and throughput

Continuously evaluate and improve operational processes and workflows

Serve as primary point of contact for staff escalations, patient complaints, and operational issues

Financial Oversight

Manage clinic budget, monitor financial performance, and report variances to leadership

Oversee billing and coding accuracy and denial management with the revenue cycle team

Identify cost-saving opportunities without compromising quality of care

Human Resources & Staff Leadership

Supervise administrative and non-clinical staff, support supervision of clinical staff in coordination with Medical Director

Conduct annual performance reviews, manage disciplinary processes, and foster a positive work culture

Identify training needs and implement staff development initiatives

Regulatory Compliance

Maintain clinic’s compliance with all federal, state, and local healthcare regulations

Coordinate audits, accreditation surveys, and licensing renewals

Stay current with changes in healthcare law and payer requirements

Requirements

Education

Bachelor’s degree in healthcare administration, Business Administration, or a related field required

Master’s degree (MHA, MBA, or MPH) strongly preferred

Experience

Minimum 3–5 years of experience in clinical or medical practice administration

Prior experience managing a clinic launch, expansion, or start-up strongly preferred

Demonstrated experience with provider credentialing and insurance enrollment

Hands-on experience with EHR platforms (e.g., Epic, Athenahealth, eClinicalWorks, or similar)

Experience managing budgets, billing operations, and revenue cycle functions

Skills & Competencies

Exceptional organizational and project management skills with ability to manage multiple priorities simultaneously

Strong leadership and interpersonal skills; ability to motivate and guide a team

Excellent written and verbal communication skills

High proficiency in Microsoft Office Suite and healthcare software applications

Deep knowledge of HIPAA, OSHA, CMS regulations, and healthcare compliance standards

Problem-solving mindset with the ability to work independently in a fast-paced, startup environment