We are looking for an IT Supporter to be based in our office in Szczecin (Poland). You will be responsible for all aspects of IT support for everyone employed by Global Wind Service. We are seeking a candidate who is solution-oriented, patient, self-motivating and with the ability to multitask.

The candidate will have a key stake in enabling users to work effectively across our IT Platforms and will be highly involved in the administration and support of our Microsoft platform and products.

Responsibilities

1st and 2nd level support for IT related issues and requests

Managing requests and problems in Zendesk ticketing system

Device management in Microsoft Intune

Administration of IT user onboarding, offboarding and access permissions

Various software license administration

Maintenance, assignment and tracking of IT equipment (Laptops, mobile phones etc.)

Recycling of IT equipment / handling of equipment orders

Preparation of user guides / assistance with education of users

Follow up on security incidents with end users

Coordination of equipment purchases with our IT partners

Requirements

Relevant IT background, preferably with education in that field and proven experience of minimum 2 years in a similar position

Experience with management of Active Directory / MS Azure AD, MS Intune

Knowledge of Office 365 Administration, Office 365 package and SharePoint

Structured, flexible, systematic, cooperative and communicative at all levels

Open-minded with patience and respect for other cultures and high standards for own work as well

Able to communicate and share knowledge about IT in a language which all of the users understand

Fluent English spoken and written

Valid driving license

What we offer

Full time employment contract (3 months of trial period, afterwards an unlimited contract)

Private healthcare, life insurance and pre-paid cards after 3 trial months

Supportive colleagues from different units all around the world

Hybrid work model and flexibility in your daily tasks

A dynamic, inclusive and informal work culture

Ready to shape the future of offshore wind? Apply now and bring your expertise where it matters.