Key Responsibilities

• Manage employee onboarding, changes and offboarding, including documentation, checks and system updates.

• Maintain accurate employee data and confidential personnel records in relevant HR and payroll systems.

• Administer benefits and support leave, accommodation and return-to-work processes.

• Provide first-line guidance to employees and managers on HR policies, procedures and routine employment matters.

• Support performance management and corrective-action processes, including preparation and review of documentation.

• Conduct initial fact-finding and assigned routine or moderately complex workplace investigations.

• Maintain working knowledge of applicable federal, state and local employment requirements and support multi-state compliance activities.

• Coordinate assigned HR compliance reviews and audits, identify gaps and track corrective actions.

• Support union employee administration, routine CBA guidance and grievance documentation within delegated authority.

• Prepare HR reports, monitor data quality and identify opportunities to improve HR processes and employee service.

• Partner with the HR Manager, Payroll, Global HR and other business functions on assigned HR matters and projects.

• Provide cross-coverage for core HR processes and take on increased process ownership as capability and experience develop.

• Work independently within established policies, processes and delegated authority, escalating complex, sensitive, high-risk or precedent-setting matters as appropriate.

Requirements

Requirements For Success in the Role

Previous HR, people operations or related employee-support experience

Strong organizational skills and attention to detail

Excellent communication skills, both written and verbal

Ability to manage multiple tasks and prioritize effectively

Self-starter who can proactively manage their own workload

Ability to create and maintain structure but also to think outside of the box

Positive attitude towards service delivery

Strong written and verbal communication skills

Proficiency in Microsoft Office and experience with HRIS or payroll systems

Ability to apply established policy and research routine HR questions

Multi-state, employee relations, union, leave, audit or compliance experience preferred

SHRM-CP, PHR or equivalent certification preferred

Pre-employment background check and drug test

Working Conditions and Environment

Must be able to work independently.

Must be able to move around the office up to 20% of the time to make copies, etc.

This position operates computers and other office productivity machines (e.g. copier, printer, etc.) on a regular basis. This position must be able to inspect and observe information on a computer screen at least 80% of the time.

This position requires prolonged periods of sitting at a desk and working on a computer.

This position requires constant communication and exchange of information with the Company’s employees, clients, vendors and/or contractors.

Must be able to lift up to 25 pounds.

Must be valid to work in the United States.

The position is located in Carrollton, Texas.

This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. The employee is expected to adhere to all company policies.

Global Wind Service is fully committed to Equal Employment Opportunity and to attracting, retaining, developing and promoting the most qualified employees without regard to their race, gender, color, religion, sexual orientation, national origin, age, physical or mental disability, veteran status, or any other characteristic prohibited by state or local law. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.