# Customer Services Officer, Marine Logistics - Hong Kong at GAC

> Onsite · Hong Kong · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Agac%3A2401323 (read 2026-11-08).

## Facts (observed)

- Company: [GAC](https://alderhq.app/companies/gac)
- Location text: Hong Kong, Hong Kong
- Where it can be done from (inferred): Onsite · Hong Kong (evidence: "Location: Hong Kong, Hong Kong")
- Posted: 2026-01-06 (306 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://career.gac.com/o/customer-services-officer-marine-logistics-hong-kong

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

GAC's business is about people.

We’re looking for people with work ethic, integrity, skills, vision and team spirit. In return, we offer a work environment that values experience, innovation and mutual respect between staff and management. The GAC Group is an equal opportunities employer in line with our Code of Ethics.

Whether you are looking for logistics jobs, marine jobs, shipping jobs or a career providing essential support for our operations, GAC could be the place for you.

### Job Purpose

Develop and strengthen business relationships with customers & overseas partners to build external business for the company.

Enhance internal co-operation between Operations & Commercial teams to provide high quality services to customers to raise Operating Income by maintaining existing accounts and generate new business.

### Key Tasks

Communicate with overseas agents for inquiries and issue quotations / shipping instructions.

Communicate with shippers for bookings and documentation as per ISO requirement and get the shipment onboard.

Work with cross-border trucking for customs clearance concern and transfer cargo from China to Hong Kong.

Assist the operations team in communication with customers and overseas agents.

Timely updating of schedules.

Maintain data on customer contact.

Build and maintain strong relationships with current customers.

Compile reports of current market trends, competition, information and distribute.

Work Location : Landmark East, AIA Kowloon Tower, Kwun Tong

### Requirements

Diploma or above in logistics or a related field OR

Preferably with work experience in forwarding or logistics industry, but not a must

Pro-active and able to work independently

Good problem-solving skills

Strong communication & interpersonal skills

Fluency in Chinese Language including English, Mandarin & Cantonese (spoken and written)

Familiar with MS office applications

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Agac%3A2401323 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.