# Customer Service Rep - Laser City at FunEx Head Office > Onsite · Canada · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Afunex%3A2197818 (read 2026-11-10). ## Facts (observed) - Company: [FunEx Head Office](https://alderhq.app/companies/funex-head-office) - Location text: Edmonton, Alberta, Canada - Where it can be done from (inferred): Onsite · Canada (evidence: "Location: Edmonton, Alberta, Canada") - Posted: 2026-10-31 (10 days ago) - First seen by alder: 2026-11-07 · last verified: 2026-11-07 - Reposted: 0 times · edited: 0 times - Apply on the employer's site: https://funex.recruitee.com/o/customer-service-rep-laser-city ## Pay and sponsorship - Posted pay: not posted - Market band for similar posted roles (Canada, n 852): p25 CAD 54k, median CAD 78k, p75 CAD 121k ## Description (the employer's text) We are looking for fun, friendly and outgoing people to join our Customer Service team in Edmonton! What does a Customer Service Team Member do? Answer incoming phone calls and return voicemails Reach out by phone to our past customers to book them in again Respond to email inquiries Collect payments over the phone and online Respond in real time to online chats (yes - a real human answers those!) Other tasks as needed We are currently looking for folks with: Tuesday afternoon availability (starting at 12pm or earlier) 1 other weekday Saturday/Sunday ### Requirements ### General Requirements 18 years or older Genuine empathy for others, with a desire to understand and help Very organized and doesn't let things "slip through" Excellent computer and internet skills Happy, friendly and outgoing, with a positive "can-do" attitude Flexible and adaptable Excellent communication skills (written and verbal) ### Must Have Experience Phone Experience Are you pumped to pick up the phone and help customers? Are comfortable starting conversations and asking questions? Great - Our customers are here to have fun, so it’s usually a fun and happy call But, this can’t be your first job answering phones Previous Customer Service Experience Dealing with the public isn't for everyone, so we need you to have had customer-facing roles in the past and know that you enjoy helping customers make happy memories with us Experience working in an office + sitting at a desk This job is all office work, so sitting at a desk for your full shift has to be a-okay with you. Closing that sale We aren’t pushy about sales, but we are a business. The candidate for this role needs to be able to upsell, close the sale, and ask for the booking. A tiny bit of a competitive spirit will work well. Please fill in the application form questions so we can get to know you! This is a very communication-heavy role, so if you send us an AI written response that you send to everyone else, well, that probably won't look good. Tell us a little about yourself. Tell us a little about what you're looking for (hours, availability, etc). Tell us why you'd be awesome at this job! Also, tell us if you're a dog or cat person (this is to see who reads everything....)! We genuinely look forward to hearing from you! --- Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Afunex%3A2197818 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.