**This is a direct hire with one of our clients in Seattle, WA. This role will report onsite M-Th with the ability to work remotely on Fridays. Ability to travel within the United States is required. Applicants must be authorized to work in the U.S. without sponsorship.**

Our client is seeking a Account Manager (Ecommerce) to manage and grow strategic retail partnerships within the department store channel. This role serves as the primary point of contact for buyers, planners, and store leadership while driving sales, optimizing inventory performance, supporting merchandising initiatives, and identifying opportunities for account expansion. The ideal candidate combines strong relationship-building skills with analytical thinking and a passion for delivering exceptional retail results.

Primary Duties

Serve as the primary contact for department store buyers, assistant buyers, planners, and store leadership teams

Build trusted relationships that support long-term account growth and customer satisfaction

Analyze sales, inventory, and sell-through performance to identify opportunities and address risks

Develop recommendations for replenishment, assortment expansion, inventory balancing, and promotional activities

Conduct regular store visits to evaluate product performance, support store teams, and strengthen retailer relationships

Manage the order lifecycle from purchase order receipt through delivery, ensuring accuracy and timely fulfillment

Coordinate with internal teams including Operations, Production, Marketing, Finance, and Customer Service

Support product launches, line reviews, and market appointments

Maintain accurate sales reports, inventory reporting, forecasting, and account documentation

Identify opportunities to expand product distribution, increase revenue, and grow existing partnerships

Develop presentations, sales materials, and merchandising recommendations for both current and prospective retail partners

Travel as needed for customer meetings, market events, store visits, and trade shows

Typical Tools & Technology

Microsoft Excel, including Pivot Tables and VLOOKUPs

Power BI and retailer reporting portals

Microsoft Office 365

CRM and account management platforms

Retailer ordering and inventory management systems

E-commerce and drop-ship platforms

Required Qualifications

3+ years of experience in account management, retail sales, merchandising, buyer relations, or a similar customer-facing role

Experience working with department stores, large retail organizations, or national retail accounts

Advanced Excel skills, including Pivot Tables, VLOOKUPs, and data analysis

Strong understanding of sales reporting, inventory management, forecasting, and retail KPIs

Ability to independently manage accounts and make business recommendations based on data

Excellent communication, presentation, and relationship-building skills

Highly organized with strong attention to detail and follow-through

Comfortable presenting to buyers, leading meetings, and managing multiple priorities simultaneously

Ability to travel regularly for customer visits and industry events

Nice to Have Experience

Experience managing drop-ship programs and e-commerce retail partnerships

Familiarity with retailer portals, product onboarding processes, and merchandising systems

Experience creating sales presentations, assortment recommendations, and retailer business reviews

Experience using Power BI or similar reporting platforms

Bachelor's degree in Business, Retail Merchandising, Marketing, or a related field

Our Vetting Process

At Emergent Staffing, we work hard to find the candidates who are the right fit for our clients. Here are the steps of our vetting process for this position:

Application (5 minutes)

Online Assessment (40-60 minutes)

Initial Video Interview (30-45 minutes)

Client On-site Interview (60 minutes)

Job Offer!

#EmergentStaffing