# Freelance Call Center Agent Inbound - German (m/f/d) at eGroup

> Remote · Malta · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Aegroup%3A2679549 (read 2026-11-09).

## Facts (observed)

- Company: [eGroup](https://alderhq.app/companies/egroup)
- Location text: Pietà, Pietà, Malta
- Where it can be done from (inferred): Remote · Malta (evidence: "Remote role open worldwide")
- Posted: 2026-07-16 (116 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://egroup.recruitee.com/o/freelance-call-center-agent-inbound-german-mfd

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

To strengthen our international team, we are looking for highly communicative freelancers to join our German-speaking Customer Care team.

Zenith Quality Services Ltd. (ZQS) provides professional support to international companies in their daily business operations, with a particular focus on secretarial services, customer support, and telephone answering services.

As a Freelance Call Center Agent, you will be the first point of contact for callers on behalf of many small and medium-sized businesses. You will greet callers in a friendly and professional manner, take callback requests, transfer calls, schedule appointments, process orders, and provide information.

### Requirements

### Your qualifications

You have native-level German language skills, both written and spoken.

You have a good command of written and spoken English.

You have a valid VAT identification number (VAT ID).

You have a dedicated, lockable workspace where you can work without interruptions.

You have excellent communication skills and a friendly, customer-oriented attitude.

You are comfortable adapting to different work processes and are confident using a PC.

### Technical requirements

High speed internet connection (min. 25 Mbps Download, min. 5 Mbps Upload)

PC or laptop with Windows10 or Windows11 (activated and licensed) or macOS (Big Sur, Monterey, Ventura)

Cable-based fixed-line technology: VDSL, Cable (DOCSIS) or Fiber

CPU: Minimum 4 physical cores at 2 GHz or higher

Memory: Minimum 8 GB RAM

Storage: At least 100 MB of free local disk space

Screen size of 24 inches, Resolution of 1080p or higher

Keyboard, mouse, and a USB headset for calls and meetings

### What we offer you

✅ Comprehensive onboarding and training

✅ 100% work from home

✅ Dedicated contact person during peak hours

✅ Flexible working hours

✅ Reliable monthly payments

✅ Long-term cooperation instead of short-term projects

✅ Guaranteed minimum hours

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Aegroup%3A2679549 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.