As a Call Center Agent, you will be the friendly and professional voice for our clients, handling incoming calls with care and attentiveness. After each call, you’ll summarize the key details in a call log and pass it along to the appropriate client. We offer you the exciting opportunity to live and work in Porto, where you can enjoy a fulfilling work-life balance. You'll be part of a dynamic, supportive team that can’t wait to welcome you aboard!

Requirements

Your profile

You speak and write Dutch at a native level

You have a good command of English

You can adapt to different work processes and handle your PC in an experienced manner

You have very good communication skills and a friendly, helpful nature

You are willing to move to Portugal or already live there

Your benefits

Registration of employment with Portuguese Social Security and Tax Offices

Indefinite contract of employment from 30 hours/week onwards

Portuguese legal holidays + Dutch Public holidays + yearly bonus days

Complimentary, fully subsidized coverage through the private health insurance provider Tranquillidade

Inbound flight costs reimbursed after 6 months of employment, up to 300 Euro

Relocation bonus: You will receive 400 euros gross per month on the first three salaries if you move to Porto from abroad

Monthly subscription fee of 10 Euro for Urban Sports membership (gym, surfing, etc.)

Mental wellbeing – Access to 2 free sessions of psychological support via Instahelp, with additional sessions available at extra cost

Training period integrally paid

Monthly performance-related bonus

Lunch allowance