# Customer Support Representative – International Fashion Brand (Temporary Placement) at Custom Connect

> Onsite · South Africa · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Acustomconnect%3A2785992 (read 2026-11-08).

## Facts (observed)

- Company: [Custom Connect](https://alderhq.app/companies/custom-connect)
- Location text: Mount Edgecombe, Kwazulu-Natal, South Africa
- Where it can be done from (inferred): Onsite · South Africa (evidence: "Location: Mount Edgecombe, Kwazulu-Natal, South Africa")
- Posted: 2026-10-15 (23 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://customconnect.recruitee.com/o/customer-support-representative-international-fashion-brand-temporary-placement

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

### Temporary Job Opportunity!

We are looking for emotionally intelligent, digitally fluent, and customer-focused individuals to join our Customer Support team. In this role, you’ll represent the brand across live chat and email support channels, helping customers with confidence, empathy, and professionalism while maintaining a warm and fashion-aware tone.

### About the Role

As a Customer Support Representative, you’ll play a key role in creating exceptional customer experiences. You’ll assist customers with product queries, orders, delivery updates, returns, and general support while ensuring every interaction reflects the premium Fashion brand experience.

This is a fast-paced, digitally driven environment requiring strong written communication, multitasking ability, and a genuine passion for customer service.

### Campaign Details

### Premium Fashion Brand

Temporary Position: 4 to 12 weeks

### Competitive Basic Salary

Location: Mount Edgecombe (23a Flanders Dr, Mount Edgecombe, Durban, 4001) OR Musgrave (14 Silverton Road, Musgrave, Berea, Durban, 4001)

### What We’re Looking For

Excellent written English communication skills

Friendly, professional, and customer-focused attitude

Strong multitasking and problem-solving ability

Comfortable handling live chat and email support

Digitally savvy and confident using multiple systems

Emotionally intelligent with strong customer empathy

Adaptable, coachable, and calm under pressure

Reliable, punctual, and accountable

Available to work UK-aligned shifts, including weekends

Experience in fashion, e-commerce, Zendesk, or customer support is advantageous

### Why Join Us?

Be part of a premium fashion brand with a strong customer-first culture

Work in a collaborative and supportive environment

Gain valuable experience in fashion e-commerce and digital customer service

Opportunities for growth, learning, and development

If you’re fashion-conscious, digitally savvy, and ready to grow your customer service career — this opportunity is for you.

### Requirements

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Acustomconnect%3A2785992 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.