# Customer Advisor 100% Team Zurich - ref. 1133 at Cornèr Banca SA

> Hybrid · Switzerland · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Acornerbancasa%3A2793496 (read 2026-11-10).

## Facts (observed)

- Company: [Cornèr Banca SA](https://alderhq.app/companies/corn-r-banca-sa)
- Location text: Wallisellen, Zürich, Switzerland
- Where it can be done from (inferred): Hybrid · Switzerland (evidence: "Location: Wallisellen, Zürich, Switzerland")
- Posted: 2026-10-22 (19 days ago)
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://jobs.corner.ch/o/customer-advisor-100-team-zurich-ref-1133

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (Zurich, n 5): p25 €22k, median €29k, p75 €38k

## Description (the employer's text)

We are seeking a highly skilled individual to expertly handle, process and/or forward client calls and partner enquiries, in German, French, Italian and English, on various topics related to cards payment, in accordance with our work instructions.

Key responsibilities:

Answer incoming calls and handling inquiries from customers and business partners in German, French, Italian and English

Receive and process client complaints and issues related to credit, prepaid and debit cards

Ensure timely and satisfactory resolution of client concerns to enhance client satisfaction and loyalty

Ensure all customer interactions and processes comply with internal quality standards and legal regulations

Proactively find solutions for client complaints and escalating complex cases to the appropriate department

Identify sales opportunities (selling and upselling) during interactions with the customers

### What do we offer?

Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance

Numerous benefits and incentives

Well-being, motivational and team-building activities

### Requirements

For the job opening, we are looking for candidates who meet the following requirements:

Commercial or tourism background

Experience in customer service

Good knowledge of Office package/ PC use

Good communication skills

Languages: Italian, German/Swiss German, French and English

As the first point of contact with customers, the following soft skills are needed: courtesy, empathy, customer orientation and ability to work in team

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Acornerbancasa%3A2793496 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.