The Career Centre is expanding its professional talent network for Customer Service Representatives and Client Support professionals across Trinidad and Tobago and the Caribbean region.

This talent pool is designed to identify candidates for current and future customer service opportunities with our client organizations across industries including retail, financial services, telecommunications, hospitality, logistics, and corporate services.

Candidates with experience in customer interaction, client support, and service delivery are encouraged to submit their profiles.

Successful candidates may be considered for roles such as:

Customer Service Representative

Customer Support Officer

Client Services Representative

Call Centre Agent

Front Desk Customer Service Officer

Customer Relations Officer

Client Support Associate

Opportunities may range from entry-level customer service roles to experienced client support positions, depending on candidate experience and client requirements. Specific role responsibilities, qualifications, and experience requirements may vary depending on client and industry needs.

Areas of Administrative Experience

Candidates may have experience in areas such as:

Customer service and client interaction

Call centre operations

Complaint handling and service resolution

Front desk and reception services

Sales support and product guidance

Order processing and client account support

Customer relationship management systems

Requirements

Minimum Qualifications

Candidates may possess a range of academic and professional qualifications, including those currently pursuing further studies such as:

Bachelor’s Degree in Business, Marketing, Management or related discipline

Diploma/Certificate in Business Administration, Customer Service, or related field

Customer service or client relations certifications

Other relevant professional training

CXC/CSEC passes including English and Mathematics

Successful candidates typically demonstrate:

Strong communication and interpersonal skills

Professional telephone and customer interaction etiquette

Ability to resolve customer concerns effectively

Strong problem-solving and listening skills

Ability to work in fast-paced service environments

Basic computer literacy and familiarity with office systems

We welcome candidates across various career stages, including:

Entry-level candidates seeking customer service roles

Customer service representatives with 1–3 years’ experience

Experienced client service professionals (4–7 years)

Senior customer relations professionals and supervisors