# Customer Success Executive at Bright River India Private Limited

> Onsite · India · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Abrightriverindia%3A2371781 (read 2026-11-09).

## Facts (observed)

- Company: [Bright River India Private Limited](https://alderhq.app/companies/bright-river-india-private-limited)
- Location text: chennai, Tamil Nādu, India
- Where it can be done from (inferred): Onsite · India (evidence: "Location lists "chennai"")
- Posted: 2026-10-07 (33 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://brightriverindia.recruitee.com/o/customer-success-executive

## Pay and sponsorship

- Posted pay: not posted
- Market band for similar posted roles (India, n 57): p25 $17k, median $31k, p75 $135k

## Description (the employer's text)

Location: Chennai

Job Type: Full-Time

Experience: 0-1 Year

About the Role:

We are looking for a Customer Success Executive to coordinate production workflows, communicate with clients, and ensure timely and high-quality delivery of orders. This role focuses on KPI monitoring, issue resolution, and maintaining strong customer relationships.

### Key Responsibilities

Communicate with clients regarding workflows, updates, and queries.

Create weekly reports and monitor KPIs like rejection rate and on-time delivery.

Monitor production status and ensure orders are delivered within the deadline.

Assist in onboarding new workflows and maintaining documentation.

Review quality issues and handle rework or escalation when required.

Coordinate with production, traffic, and quality teams to resolve issues.

### Requirements

### Skills & Requirements

Strong English communication skills (written & verbal).

Experience in B2B client coordination or account management preferred.

Good analytical and problem-solving skills.

Familiarity with Office 365 / Google Workspace

knowledge in Photoshop.

Basic image editing skills.

Working knowledge of reporting processes.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Abrightriverindia%3A2371781 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.