We're seeking an Application Support professional with 5+ years of experience troubleshooting business-critical applications. The ideal candidate has a strong analytical mindset, can diagnose issues through log analysis, and stays calm under pressure while communicating clearly with stakeholders.

Technically, this role requires hands-on experience with Windows Server administration, IIS configuration, RDBMS (MS SQL/Oracle, PostgreSQL preferred), API troubleshooting (Postman or similar), and basic PowerShell scripting.

Requirements

Required Qualifications

A bachelor’s degree in computer science or a related discipline is preferred

5+ years of experience in application support

Strong troubleshooting and analytical skills

Ability to analyze logs and identify root causes

Ability to handle critical issues under pressure

Excellent communication and customer-handling skills

Ability to work independently

Technical Skills

Microsoft Windows Server administration

IIS configuration and troubleshooting

Experience analyzing IIS and application logs

RDBMS knowledge (MS SQL / Oracle; PostgreSQL preferred)

API troubleshooting and testing

Experience with Postman or similar tools

Basic PowerShell scripting