# Customer Service Specialist at AJ Madison

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Aajmadison%3A2799749 (read 2026-11-08).

## Facts (observed)

- Company: [AJ Madison](https://alderhq.app/companies/aj-madison)
- Location text: Sandy Springs, Georgia, United States
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Sandy Springs, Georgia, United States")
- Posted: 2026-11-02 (7 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://careers.ajmadison.com/o/customer-service-specialist-1

## Pay and sponsorship

- Posted pay: $48k–$58k per year (from the listing's pay field)
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

AJ Madison, a leading Appliance retailer, is looking for a seasoned Customer Service Specialist Representative to support our existing and growing clientele. The Customer Service Specialist will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer’s appliance purchasing experience

### Requirements

### Responsibilities include, and are not limited to

•Support and provide immaculate service to customers in person

•Provide timely and accurate information to customer inquiries in a fast-paced environment

•Build rapport with customers and engage with them in an inviting, friendly, and professional manner

•Process customer orders and changes, according to corresponding policies and procedures

•Complete precise data entry

•Escalate unresolved issues in a timely manner, following policies and procedures

•Research required information using all available resources to satisfy customer inquiries

•Maintain a dynamic knowledge of all company procedures and policies

### Qualifications

•A minimum of 4 years’ experience working in a customer service role

•Superb communication skills, written and verbal

•Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone

•Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office

•Excellent time management skills

•Must be able to prioritize tasks efficiently with minimum direction

•Detail and customer service centric

• Sundays coverage is required twice a month

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Aajmadison%3A2799749 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.