# Builder Operations Coordinator at AJ Madison

> Onsite · United States · Unspecified · Other · open. Source: https://alderhq.app/jobs/recruitee%3Aajmadison%3A2789560 (read 2026-11-08).

## Facts (observed)

- Company: [AJ Madison](https://alderhq.app/companies/aj-madison)
- Location text: Hialeah Gardens, Florida, United States
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Hialeah Gardens, Florida, United States")
- Posted: 2026-10-22 (17 days ago)
- First seen by alder: 2026-11-04 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://careers.ajmadison.com/o/builder-operations-coordinator

## Pay and sponsorship

- Posted pay: $50k–$70k per year (from the listing's pay field)
- Market band for similar posted roles (United States, n 21890): p25 $55k, median $90k, p75 $154k

## Description (the employer's text)

### About AJ Madison

AJ Madison is a leading retailer of home and kitchen appliances, serving homeowners, builders, developers, and designers nationwide. We are committed to exceptional customer service and reliable delivery and installation solutions.

### Position Overview

We are seeking a highly organized, detail-oriented Builder Operations Coordinator to support day-to-day builder projects from our New Jersey warehouse. This position coordinates deliveries, installations, project tracking, documentation, and communication among internal departments, clients, and delivery partners. The ideal candidate is proactive and comfortable managing multiple priorities in a fast-paced environment.

### Key Responsibilities

### Project Coordination & Tracking

Maintain and update project tracking spreadsheets, job matrices, and internal systems.

Monitor project timelines, delivery schedules, installation progress, and outstanding tasks.

Support Project Managers with deliveries, installations, follow-up appointments, and milestone updates.

### Delivery & Installation Support

Coordinate with warehouse teams, delivery carriers, and installation partners on scheduling and job readiness.

Confirm delivery details and installation requirements with customers and job sites.

Track delays, shortages, damages, and installation issues; arrange return visits and punch list work.

### Documentation & Administrative Support

Collect and organize proof of delivery (POD), bills of lading (BOL), installation photos, and related records.

Maintain accurate project files and track returns, damaged or missing products, and return authorizations (RAs).

### Communication & Issue Resolution

Provide routine delivery and installation updates to clients and internal stakeholders.

Collaborate with Project Managers, Customer Service, Purchasing, Sales, and Warehouse Operations.

Escalate complex concerns, significant delays, and cost-related issues to management.

### Invoice & Cost Tracking Support

Review carrier invoices and supporting documents for accuracy.

Track revisits, reschedules, and additional service charges.

Help prepare change-order documentation and flag unexpected costs or billing discrepancies.

### Requirements

### Qualifications

3+ years in operations coordination, logistics, project administration, customer service, or a related field.

Warehouse, appliance delivery, construction, or installation coordination experience preferred.

Excellent organization, follow-through, communication, and problem-solving skills.

Proficiency in Microsoft Excel, Outlook, and other Office tools; Procore experience is a plus.

Ability to prioritize multiple projects and work independently with cross-functional teams.

### Work Location & Schedule

Full-time, on-site at AJ Madison’s Cranbury, New Jersey warehouse. Monday through Friday, with hours determined by operational needs.

### What We’re Looking For

A dependable, resourceful coordinator who takes ownership of follow-ups, maintains accurate records, communicates clearly, and anticipates issues before they affect schedules or customer satisfaction.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/recruitee%3Aajmadison%3A2789560 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.