# General Clerk III - 479024 at Telesolvconsulting

> Onsite · United States · Senior · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Atelesolvconsulting%3A469536 (read 2026-11-10).

## Facts (observed)

- Company: [Telesolvconsulting](https://alderhq.app/companies/telesolvconsulting)
- Location text: Pittsburgh, PA, Pennsylvania
- Where it can be done from (inferred): Onsite · United States (evidence: "Location: Pittsburgh, PA, Pennsylvania")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-07 · last verified: 2026-11-07
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://telesolvconsulting.pinpointhq.com/en/postings/e9deedaa-50f0-4227-8871-57bb63ece4d6

## Pay and sponsorship

- Posted pay: $45k–$45k per year (from the listing's pay field)
- Market band for similar posted roles (Pittsburgh, n 3): p25 $98k, median $101k, p75 $124k

## Description (the employer's text)

TeleSolv Consulting has an immediate opportunity to work with the Federal Government as a General Clerk III enabling you to have a Tier 4 Public Trust Background investigation.

This is an ONSITE position based in Pittsburgh, PA.

\*\*Please Note\*\*

To be considered for these positions, All candidates MUST be punctual for all scheduled interviews. Arriving on time helps ensure a smooth interview process and reflects professional readiness for the role.

MUST dress in professional business casual attire.

MUST have a reliable source of transportation.

The ideal candidate will provide customer-focused administrative support for Trusted Traveler Program applicants, including identity verification, application assistance, appointment scheduling, database checks, and daily reporting.

### Responsibilities

- May greet and check-in applicants.
- Verify identity of applicant and confirm that applicant has required documents to complete transactions. Contractor staff will determine customer needs, answer general inquiries and concerns, and ensure that the check-in process is performed in a timely manner to prevent a back-up of customers awaiting assistance.
- Maintain accessible, up to date written information on program requirements, enrollment process, and other relevant material to expeditiously assist the general public and program members via phone or in person.
- Notify the Government inspection staff of any information which could adversely affect a person’s application for acceptance into the program.
- Check applicant-supplied information by accessing government databases.
- May need to escort applicants to designated locations
- Provide performance reports.
- Compile data to provide daily performance reports reflecting all activities performed by CBP officers and Contractor staff.
- Schedule interview appointments in the Trusted Traveler Programs Internal.
- Assist the public with creating accounts and submitting online applications for initial enrollment, renewal, card replacement, vehicle enrollment and termination, updating mailing address and license plate information.
- Assist the public with membership card activation.
### Skills

- U.S. Citizen.
- Willing to go through an intense background check.
- Active Tier 4 Public Trust, or the ability to obtain and maintain one.
- High school diploma or a General Equivalency Diploma (GED) from an accredited institution recognized by the U.S. Department of Education.
- Two (2) years of general administrative experience with customer interface.
- Two (2) years of experience with Microsoft Office products (Word, PPT, Excel, Access, Outlook, Visio).
- Two (2) years of related undergraduate study may substitute for experience.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Atelesolvconsulting%3A469536 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.