Priory Hospital Avesbury House

Salary is £26,300 per annum

Full Time – 37 Hours

Priory Hospital Avesbury House has an opportunity for a Receptionist to join our team. The working hours are from Thursday & Friday 09.00 - 20:00, Saturday & Sunday 10:00 - 18:00.

Avesbury House, Edmonton, North London is a forensic low secure facility for men with mental health needs requiring continuing care and treatment. It is accessible by public transport, with nearby rail links at Edmonton Green and Silver Street stations and local bus routes serving the area.

Responsibilities

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

You will be the first point of contact for visitors, patients and colleagues arriving at the Priory unit, providing a warm, professional and welcoming reception service. You will manage incoming telephone calls through the main reception and switchboard, ensuring all enquiries are handled promptly, courteously and efficiently in line with Priory standards. You will also issue visitor security passes, direct visitors to the appropriate departments or individuals, and provide general administrative support to ensure the smooth day to day running of reception.

You can find additional information in the attached job description.

Skills

Essential for the role

The role requires an NVQ Level 1/ GCSE's (or equivalent), along with experience gained within a customer facing environment. Strong communication skills are essential, as the problems faced by patients can present difficult and challenging situations, increasing the sensory and emotional demands of the role.

Benefits

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Birthday Holiday - your birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.