Priory Hospital Altrincham

£26,300 per annum

Full Time - 37.5 hours per week

Priory Hospital Altrincham has an opportunity for a Medical Secretary to join our team.

Located in South Manchester, Priory Hospital Altrincham is set within a beautiful Grade II listed building, providing the perfect setting for you to focus on your recovery.

Responsibilities

You’ll be part of a dedicated and compassionate team, all working together to ensure the smooth running of the hospital and to support the wellbeing of our patients. While your role doesn’t involve providing direct care, your contribution is vital in helping to maintain a safe, comfortable, and welcoming environment for everyone. Whether you're assisting with day-to-day operations, keeping things organised, or ensuring our spaces are well looked after, your support plays an important part in creating a positive experience for those who live and work here.

Provide efficient secretarial and administrative support to the hospital, particularly the Medical team, including typing, audio-typing, minute taking and managing correspondence.
Coordinate diaries and patient appointments, liaising with patients, Consultants and other departments to ensure appointments and follow-up arrangements run smoothly
Maintain accurate patient records using CareNotes, ensuring reports and documentation are uploaded, updated and filed correctly.
Handle telephone and email enquiries, prioritising requests appropriately and dealing with patient and family complaints sensitively, escalating where necessary.
Liaise with internal and external contacts, including GPs, Insurers, Commissioners and other Priory sites, whilst maintaining strict confidentiality and information governance standards.

You can find additional information in the attached job description.

Skills

Essential for the role

Excellent IT skills, including Microsoft Office and audio-typing.
Understanding of medical terminology.
Strong organisational skills with the ability to prioritise workload effectively.
Excellent written and verbal communication skills.
High attention to detail and accuracy when handling patient records and documentation.
Ability to maintain strict confidentiality and demonstrate integrity.
A flexible, supportive approach and ability to work effectively as part of a team.

The following experience would be beneficial

Previous experience in a medical secretarial or administrative role.
Experience working within a healthcare or clinical environmen
Experience dealing with patients, families and healthcare professionals.
Experience managing diaries, appointments and correspondence.
Familiarity with electronic patient record systems, particularly CareNotes.
Experience handling sensitive enquiries and complaints professionally.

Benefits

We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

Birthday Holiday - your birthday as an extra days annual leave
Enhanced maternity pay
Contributory pension scheme
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops / tablets / smartphones) and Healthcare Cash Plan (Simply Health Scheme)
Access to development opportunities
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Long service award
Refer a friend bonuses

Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.