# Customer Advisor at Networkplus

> Location unclear · Unspecified · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Anetworkplus%3A596045 (read 2026-11-08).

## Facts (observed)

- Company: [Networkplus](https://alderhq.app/companies/networkplus)
- Location text: Lingley Mere, Warrington, Warrington
- Where it can be done from (inferred): Location unclear (evidence: "Location: Lingley Mere, Warrington, Warrington")
- Posted: already open when tracking began; date unknown
- First seen by alder: 2026-11-04 · last verified: 2026-11-04
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://networkplus.pinpointhq.com/en/postings/4e004b0e-5ee0-4378-92d9-08e903be5c60

## Pay and sponsorship

- Posted pay: £19k–£30k per year (from the listing's pay field)

## Description (the employer's text)

As a Customer Service Advisor, you will be responsible for managing an array of customer and client enquiries via telephone, website and email channels, demonstrating excellent customer satisfaction and ensuring all daily tasks are completed accurately and consistently.

### Responsibilities

We are looking for someone to:

- Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
- Ensure that all client and customer operational requirements are met in a professional and efficient manner, by managing your time efficiently and prioritising contacts accordingly
- Maintain and update customers and company/client information databases and ensure that all issues are recorded thoroughly and escalated appropriately
- Manage the resolution of customer complaints within given timescales and keeping within company KPI’s and SLAs
### Skills

- Experience of working within the Utilities sector is desired but not essential
- deally, you’ll come from a customer service background
- IT and system literate
- Able to work in an organised manner to meet important deadlines
### Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy which you can find here - https://networkplus.co.uk/privacy-and-cookie+-policy.

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Anetworkplus%3A596045 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.