Schedule: Exempt (salary), min 40 hours per week | Monday - Friday | 8am - 4:30pm

Department: Porter Hills Village | Independent Living

What You’ll Do:

As the Independent Living Manager, you’ll have the opportunity to shape a thriving community where residents feel connected, engaged, supported, and empowered to live life to the fullest.

In this dynamic leadership role, you’ll oversee the day-to-day operations of our independent living community while bringing fresh ideas, innovative programs, and exceptional service to life. You’ll build relationships, inspire engagement, champion resident independence, and create an environment where people don’t just live—they truly thrive.

Responsibilities

Leadership and Management

Manage day-to-day operations of the independent living community.
Develop and implement policies, procedures, and standards of service to enhance resident satisfaction and operational efficiency.
Ensure compliance with all applicable federal, state, and local regulations governing independent living communities, including licensing requirements, safety standards, and resident rights.
Stay abreast of industry trends, regulatory changes, and best practices, updating policies and procedures accordingly to maintain compliance and mitigate risk.
Ensure the residents physical environment is safe, clean, and well-maintained.
Work directly with Sales and Marketing teams for programming in relation to new residents and expansion projects.

Resident Services

Possess and maintain a deep knowledge of regulatory requirements, fair housing, and resident contracts.
Manage move-in process for Life Lease residents to ensure a comprehensive, enjoyable process.
Build and maintain relationships with current residents, team members, leaders, suppliers, vendors and other professionals providing services for the community or residents.
Coordinate and oversee of a comprehensive range of services and amenities tailored to the needs and preferences of independent living residents.
Manage Resident Council functions and meetings.
Lead, maintain, and enhance the use of Cubigo and Worxhub technology.

Financial Management

Develop and manage the independent livings budget, ensuring financial sustainability and adherence to budgetary guidelines.
Monitor expenses, revenue streams, and financial performance, implementing cost-saving measures and revenue-generating initiatives as needed.
Explore opportunities for revenue growth, such as expanding services, optimizing occupancy rates, and enhancing fee structures.

Community Engagement

Cultivate a welcoming and inclusive community atmosphere, fostering meaningful connections among residents, families, and team members.
Plan and coordinate social events, outings, and activities to promote engagement, friendship, and a sense of belonging.
Collaborate with local organizations, clubs, and volunteers to enrich residents' lives and promote community involvement.

The above is a summary of the position, it in no way states or implies that these are the only duties this position will be required to perform. If selected for the position you will receive a full job description.

Skills

Bachelor's degree in Healthcare Administration, Business Management, Hospitality, or a related field, required.
Minimum of 3 years' experience in senior living management or similar role.
Strong understanding of the unique needs and preferences of independent living residents.
Compassion, empathy, and a genuine commitment to enhancing the quality of life for seniors.
Strong understanding of Fair Housing Rules and Regulations

Benefits

Generous 6 weeks of Flexible time off per year—plus paid holidays on top of that.
Competitive Benefits for Full-Time Team Members – Enjoy Medical, Vision & Dental Insurance starting on the 1st of the month after 30 days of hire.
Retirement Savings Plan – Secure your future with employer contributions.
Daily Pay –Instantly transfer your daily earnings.
Team Member Referral Bonus Program – Earn $500 when you bring great people to our team!
Career Growth & Development – Advance your career with tuition assistance and school scholarships up to $3,000 per semester.
Wellness Program & Reimbursement – Prioritize your health and well-being, reimbursed 120 a year!

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