Store Manager Designate

We’re looking for a flexible and customer-focused Store Manager Designate to support our stores across the region. This is a key leadership role where you’ll work alongside store management teams to drive success, deliver exceptional customer experiences, and develop talent. If you’re passionate about retail, thrive in a fast-paced environment, and want to make a real impact, we’d love to hear from you.

Responsibilities

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 days out of 7 on a rota basis

As Store Manager Designate, you’ll play a vital role in supporting multiple stores, helping to deliver business plans, drive KPIs, and ensure operational excellence. You’ll lead by example, create a positive and solution-focused environment, and make sure every interaction reflects our values: customer first, innovative, knowledgeable, honest, committed, and courageous.

Key responsibilities include:

• Working with Store Managers to deliver business plans focused on growth and commercial success

• Assisting in driving KPI results across stores and engaging teams in achieving performance goals

• Supporting stock control, seasonal promotions, and merchandising to maximise sales opportunities

• Coaching and developing colleagues to build strong succession plans for the future

• Supporting recruitment, onboarding, and training to maintain compliance and nurture talent

• Helping organise daily operations and manage store security

• Ensuring compliance with health & safety policies and company procedures

Skills

• At least 2 years’ proven management experience within a comparable retail role

• Proven track record of delivering sales targets and managing budgets

• Strong understanding of retail operations, including sales, stock control, and customer service

• Skilled in problem-solving and decision-making under pressure

• Strong commercial awareness, including analysing sales trends and identifying growth opportunities

• Excellent communication and interpersonal skills to lead, motivate, and engage colleagues

• Flexible and adaptable, with a commitment to continuous improvement and team development

• A natural leader with a customer-first mindset and a passion for delivering outstanding service

• Current driving licence and willingness to travel across the region

Benefits

📈 Scottish Widows contributory pension – company will match up to 5%

🛍️ Up to 25% colleague discount in store

🚗 Free parking on site

🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)

📚 Excellent training and development opportunities

🪜 Plenty of career progression opportunities

👨‍👩‍👧‍👦 Life Assurance

🗣️ Employee Assistance Programme with Retail Trust

🎁 Comprehensive colleague benefits

🚼 Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.