Assistant Manager

We’re looking for a confident and customer-focused Assistant Manager to join our team. This is a key leadership role in supporting the Store Manager, driving commercial success, and ensuring every customer enjoys an exceptional experience. If you’re passionate about retail, love motivating teams, and thrive in a fast-paced environment, we’d love to hear from you.

Responsibilities

Contract: Permanent

Hours: Full-time

Hours of Work: 40 Hours per week, working 5 out of 7 days

As Assistant Manager, you’ll play a vital role in the day-to-day running of the store. You’ll lead by example, inspire your team, and create a positive, knowledgeable, and solution-focused environment that reflects our values. You’ll also take on the responsibilities of the Store Manager in their absence.

Key responsibilities include:

• Driving store sales and margin performance through innovative thinking

• Collaborating on the creation and delivery of the store’s sales budget and business plan

• Ensuring visual merchandising standards are met and stock availability is maximised

• Leading seasonal promotions and local events with creativity and customer focus

• Putting customers first by ensuring every interaction is friendly, respectful, and solution-oriented

• Recruiting, onboarding, and developing team members who embody our values

• Managing stock integrity, store audits, and financial controls with accuracy

• Ensuring compliance with health & safety and company policies

Skills

• Proven experience in a supervisory or management role within a retail or customer-facing environment

• Experience managing stock, merchandising, and delivering commercial targets

• Excellent communication and interpersonal skills

• Strong understanding of retail operations, including sales, stock control, and customer service

• Confident interpreting financial data and managing budgets

• Solid IT skills and awareness of Health & Safety and GDPR compliance

• A natural ability to lead, motivate, and inspire others

• You’ll be proactive, approachable, and solution-focused, with a flexible and team-oriented attitude. A passion for delivering outstanding customer service and driving continuous improvement is key

Benefits

📈 Scottish Widows contributory pension – company will match up to 5%

🛍️ Up to 25% colleague discount in store

🚗 Free parking on site

🌴 33 days of annual leave, including bank holidays (pro-rated for part-time colleagues)

📚 Excellent training and development opportunities

🪜 Plenty of career progression opportunities

👨‍👩‍👧‍👦 Life Assurance

🗣️ Employee Assistance Programme with Retail Trust

🎁 Comprehensive colleague benefits

🚼 Enhanced Family Leave Policies

We may close this vacancy early if we find the right candidate, so we encourage you to apply as soon as possible.