# Director of Banquets & Catering at Kempinski

> Onsite · Qatar · Director+ · Other · open. Source: https://alderhq.app/jobs/pinpoint%3Akempinski%3A619858 (read 2026-11-15).

## Facts (observed)

- Company: [Kempinski](https://alderhq.app/companies/kempinski)
- Location text: Qatar - Doha, Doha
- Where it can be done from (inferred): Onsite · Qatar (evidence: "Location: Qatar - Doha, Doha")
- Posted: 2026-11-15 (0 days ago)
- First seen by alder: 2026-11-15 · last verified: 2026-11-15
- Reposted: 0 times · edited: 0 times
- Apply on the employer's site: https://kempinski.pinpointhq.com/en/postings/b374b744-6aa0-42a1-b97f-7828910fc12d

## Pay and sponsorship

- Posted pay: not posted

## Description (the employer's text)

To produce an outstanding guest experience within the Banqueting and Catering concepts by managing a service team in cooperation with the culinary team. The Director of Banquets and Catering provides a courteous, professional and efficient service in accordance with the outlet, Marsa Malaz Kempinski, and Kempinski standards, driving sales and maximising profit. This role holds a specific focus on executing both elite in-house functions and large-scale, international-level external events.

### Responsibilities

- Responsible to: Head of Department / Assistant Head of Department.
- Responsible for: Assistant Banquet Manager, Banquet Supervisor, Banquet Waiter / Waitress, Catering Logistics Coordinators, and external event temporary staffing.
- Event Specific Operations: Spearhead the logistical planning, execution, and tear-down of high-volume, international-level sporting and catering events.
- Set an example by reporting to duty punctually wearing business attire according to the hotel's dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.
- Provide a professional and courteous service at all times and ensure that all employees of the department follow the example.
- Ensure that the place of work and surrounding area is kept clean and organized at all times, both in-house and at off-site event locations.
- Execute and demand the team to execute the highest level of service and set-up standards at all times.
- Be knowledgeable of all services and products offered by the hotel and external catering division.
- Set an example in terms of thorough service and product knowledge of the Banqueting and Catering offering.
- Assist in preparation of the Banqueting and Catering budget, forecasting for major seasonal sports events.
- Conduct monthly inventory of operating supplies and equipment together with the stewarding department, accounting for off-site mobile equipment and catering transport vehicles.
- Perform up selling for all items offered by the department assigned as well as offering alternatives.
- Be knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.
- Identify errors and correct them as required during set-up, service and breakdown of operations.
- Produce reports and analysis of the outlet and present report in the monthly performance meeting.
- Lead the Banqueting and Catering department efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
- Establish rapport with guests, meeting organizers, and international sports federations to ensure satisfaction and personalized service.
- Work in close term with Stewarding and Housekeeping to ensure that all areas are regularly maintained and organized.
- To work closely with the Sales & Catering department and establish a good rapport to ensure successful flow of communication.
- Participate in planning sessions of the Banquets and Catering events together with the Sales & Marketing Department.
- Plan the banquets’ and catering schedule and checklist with Executive Chef / Banqueting Chef.
- Hold event briefings for the Service and Culinary Teams, accommodating complex briefings for off-site mega-events.
- Actively participate in banqueting and catering menu design in cooperation with the Culinary Team, Bar Manager and Chef Sommelier / Sommelier.
- Organise tastings of new Banqueting and Catering menus.
- Foster and implement creative ideas for Banqueting and Catering offering.
- Implement a flexible work schedule based on business patterns, particularly accommodating the intensive demands of seasonal sporting events.
- Establish a pool of qualified and trained full and part time employees in conjunction with the hotel’s People Services Department, crucial for large stadium and sporting events.
- Ensure an effective payroll control through a flexible work force maximizing the utilization of part time employees and closely cooperating with other Food & Beverage departments.
- Monitor operating supplies, equipment and reduce spoilage and wastage successfully.
- Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.
- Attend daily or weekly meetings with the Culinary Team and fostering team work to constantly develop the department for more success.
- Attend all required trainings as described by the Food & Beverage Department.
- Report incidents requiring disciplinary actions immediately to the Head of Department.
- Prepare and review all departmental operations manual updates annually in accordance with the Assistant Head of Department.
- Support all activities and cooperation with the suppliers, especially logistics and transport partners for external events.
- Monitor and constantly improve quality and guest satisfaction through personal correspondence with the clients, such as event organizers.
- Undertake reasonable tasks and secondary duties as appointed by the Head of Department.
- Respond to any changes in the department as dictated by the hotel management.
- Handle guest enquiries and complaints in a courteous and efficient manner and report to Head of Department / Assistant Head of Department ensuring that the follow up is performed with the guest.
- Ensure that the opening and closing procedures established for the outlet are followed.
- Act as Food & Beverage Duty Manager during the absence of the Food & Beverage Head of Department and Assistant Head of Department.
- Assign responsibilities to subordinates implementing a multi-tasking principle and check their performance periodically.
Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

### Skills

Education:

BA/BSc in Hospitality Management or related field, preferably from hotel school or MBA.

### Experience

To fill the position, the following is required: Minimum 4 years in F&B Banqueting management role, preferably with a 5\* Hotel chain.

### Competencies

- Ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
- Excellent written and verbal communication skills.
- Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
- Ability to identify and delegate tasks effectively.
- Excellent organizational and time management skills.
- Applies a professional, confidential and ethical approach at all times.
- Works in a safe, prudent and organized manner.
### Individual Characteristics

To fill this position the candidate must identify with the Kempinski core values, in addition they should be especially:

- Passionate for Food & Beverage
- People Oriented
- Passionate for European luxury
- Entrepreneurial
- Straightforward
- Business Acumen
- Sense of responsibility
- Leader
- Team player
- Analytical thinker
- Flexible and reliable
- Tolerant and open minded
- Works well under pressure

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Data: alder (https://alderhq.app). Cite https://alderhq.app/jobs/pinpoint%3Akempinski%3A619858 and the date you read it. Observed facts come from the employer's own listing; location reach, level, family and skills are inferences.
