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Kempinski

Housekeeping Manager

Thailand - Bangkok, BangkokOnsite · Thailand
Manager · Permanent - Full Time · Housekeeping & Laundry
POSTED 11 NOVVERIFIED 58M AGO
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First seen 11 Nov
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Financial & Cost Control: Monitor operational expenses closely to meet and exceed departmental budget targets.

Hygiene & Compliance: Enforce strict hygiene standards, hotel policies, and departmental SOPs/LSOPs across the team.

Guest Satisfaction & Quality: Maintain service excellence to achieve high Guest Satisfaction Survey (GSS) scores (average 5+).

Team Leadership & Engagement: Foster a motivating work culture and interdepartmental collaboration to achieve high employee engagement (KEEs 75%+).

Talent Development: Train and cross-skill team members across all facets of housekeeping operations.

Responsibilities

Financial & Cost Control: Monitor operational expenses closely to meet and exceed departmental budget targets.

Hygiene & Compliance: Enforce strict hygiene standards, hotel policies, and departmental SOPs/LSOPs across the team.

Guest Satisfaction & Quality: Maintain service excellence to achieve high Guest Satisfaction Survey (GSS) scores (average 5+).

Team Leadership & Engagement: Foster a motivating work culture and interdepartmental collaboration to achieve high employee engagement (KEEs 75%+).

Talent Development: Train and cross-skill team members across all facets of housekeeping operations.

Source · KempinskiFirst seen 11 NovOriginal ↗